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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~person:"Sharma, Piyush"
~person:"Staiger, Douglas"
~subject:"Dienstleistungsqualität"
~subject:"Konsumentenverhalten"
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Dienstleistungsqualität
Konsumentenverhalten
Consumer behaviour
1
Customer satisfaction
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Einzelhandel
1
Holiday behaviour
1
International tourism
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Internationaler Tourismus
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Kundenzufriedenheit
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Retail trade
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Service quality
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cross-border outshoppers
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evaluation of retail service
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international outshoppers
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Sharma, Piyush
Staiger, Douglas
Mattila, Anna S.
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Sparks, Beverley
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Wong, IpKin Anthony
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
The journal of services marketing
9
NBER Working Paper
7
Working paper / National Bureau of Economic Research, Inc.
6
NBER working paper series
3
The journal of economic perspectives : EP ; a journal of the American Economic Association
3
Journal of business research : JBR
2
Journal of retailing and consumer services
2
Journal of service management
2
A Research Agenda for Service Marketing
1
Annual review of economics
1
Branding and sustainable competitive advantage : building virtual presence
1
Brookings papers on education policy
1
Brookings-Wharton papers on urban affairs
1
Economics of education review
1
Frontiers in health policy research
1
Journal of international consumer marketing
1
Journal of service research : JSR
1
Journal of service theory and practice : JSTP
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The American economic review
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The changing hospital industry : comparing not-for-profit and for-profit institutions
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Tourist shoppers' evaluation of retail service : a study of cross-border versus international outshoppers
Sharma, Piyush
;
Chen, Ivy S. N.
;
Luk, Sherriff T. K.
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
3
,
pp. 392-419
Persistent link: https://www.econbiz.de/10011900482
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