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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Kundenzufriedenheit"
~type_genre:"Arbeitspapier"
~type_genre:"Aufsatz in Zeitschrift"
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Kundenzufriedenheit
Consumer behaviour
32
Konsumentenverhalten
32
Internet marketing
24
Online-Marketing
24
Social Web
22
Social web
22
Viral marketing
14
Virales Marketing
14
Hotel industry
12
Hotellerie
12
Online retailing
11
Online-Handel
11
Customer satisfaction
10
Beziehungsmarketing
9
Relationship marketing
9
Website
8
online reviews
8
E-commerce
7
Electronic Commerce
7
Gastronomie
7
Restaurant industry
7
Tourism
7
Tourismus
7
Holiday behaviour
6
Urlaubsverhalten
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Brand management
5
Confidence
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Dienstleistungsqualität
5
Markenführung
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Service quality
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Share Economy
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Sharing economy
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Tourism marketing
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Tourismusmarketing
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Vertrauen
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Customer integration
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Arbeitspapier
Aufsatz in Zeitschrift
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English
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Ali, Mohamed Ahmed
1
Bradley, Graham L.
1
Choi, Hyung-Min
1
Kang, Jee-Won
1
Kim, Eojina
1
Kim, Woo Gon
1
Law, Rob
1
Lee, Seonjeong
1
Li, Huiying
1
Luo, Yi
1
Namkung, Young
1
Sparks, Beverley
1
Tang, Liang
1
Tian, Jenny
1
Touni, Reham
1
Wang, Sophia
1
Wang, Xi
1
Wang, Zhisheng
1
Xu, Xun
1
Yang, Fiona X.
1
Ye, Qiang
1
Yee-Sum Lee, Louisa
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of retailing and consumer services
121
Journal of business research : JBR
48
International journal of electronic marketing and retailing : IJEMR
33
International journal of hospitality management
31
Journal of internet commerce
31
International journal of business information systems : IJBIS
26
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
24
International journal of electronic customer relationship management : IJECRM
22
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
Asia Pacific journal of marketing and logistics
21
Cogent business & management
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of e-business research : an official publication of the Information Resources Management Association
21
Journal of electronic commerce research : JECR
20
The service industries journal
20
Tourism management : research, policies, practice
19
Journal of travel and tourism marketing
18
Journal of hospitality marketing & management
17
Journal of strategic marketing
16
Information systems and e-business management : ISeB
15
Psychology & marketing
15
Service business
15
Services marketing quarterly
15
The journal of services marketing
15
International journal of contemporary hospitality management
14
The international journal of bank marketing : IJBM
14
International journal of electronic business
13
International journal of retail and distribution management
13
The TQM journal : the international review of organizational improvement
13
Electronic commerce research and applications
12
International journal of internet marketing and advertising : IJIMA
12
International journal of quality & reliability management
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
12
International journal of bank marketing
11
International journal of quality and service sciences
11
International journal of retail & distribution management
11
Electronic commerce research
10
Journal of Asian finance, economics and business : JAFEB
10
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ECONIS (ZBW)
10
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10
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date (oldest first)
1
Antecedents and an outcome of customer engagement with hotel brand community on Facebook
Touni, Reham
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Ali, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 278-299
Persistent link: https://www.econbiz.de/10012201350
Saved in:
2
Hierarchal formation of trust on peer-to-peer lodging platforms
Luo, Yi
;
Tang, Liang
;
Kim, Eojina
;
Wang, Xi
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1384-1410
Persistent link: https://www.econbiz.de/10013387405
Saved in:
3
A "Triple A" typology of responding to negative consumer-generated online reviews
Sparks, Beverley
;
Bradley, Graham L.
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
6
,
pp. 719-745
Persistent link: https://www.econbiz.de/10011736938
Saved in:
4
The effect of social networking sites’ activities on customers’ well-being
Lee, Seonjeong
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
7
,
pp. 1086-1105
Persistent link: https://www.econbiz.de/10011922301
Saved in:
5
Signaling service quality via website e-CRM features : more gains for smaller and lessr known hotels
Tian, Jenny
;
Wang, Sophia
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 211-245
Persistent link: https://www.econbiz.de/10011645609
Saved in:
6
Effects of restaurant satisfaction and knowledge sharing motivation on eWOM intentions : the moderating role of technology acceptance factors
Yang, Fiona X.
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
1
,
pp. 93-127
Persistent link: https://www.econbiz.de/10011632995
Saved in:
7
Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 141-163
Persistent link: https://www.econbiz.de/10011997154
Saved in:
8
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
9
Restaurant information sharing on social networking sites : do network externalities matter?
Kang, Jee-Won
;
Namkung, Young
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
6
,
pp. 739-763
Persistent link: https://www.econbiz.de/10011559825
Saved in:
10
Hospitality industry web-based self-service technology adoption model : a cross-cultural perspective
Yee-Sum Lee, Louisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
2
,
pp. 162-197
Persistent link: https://www.econbiz.de/10011434635
Saved in:
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