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~isPartOf:"Journal of hospitality and tourism insights"
~isPartOf:"Tourism and hospitality research : the surrey quarterly review"
~isPartOf:"Tourism management perspectives : TMP"
~subject:"Customer satisfaction"
~subject:"Hotel industry"
~subject:"Job performance"
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Customer satisfaction
Hotel industry
Job performance
Tourism employees
39
Tourismusberufe
39
Hotellerie
33
Arbeitszufriedenheit
18
Job satisfaction
18
Arbeitskräfte
14
Workforce
14
Arbeitsverhalten
11
Work behaviour
11
Dienstleistungsqualität
7
Service quality
7
Employee retention
6
Mitarbeiterbindung
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Work stress
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Arbeitsleistung
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Gastgewerbe
5
Hospitality industry
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Hotel employees
5
Arbeitsmobilität
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Beziehungsmarketing
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Human Resource Management
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Kundenzufriedenheit
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Personalmanagement
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Relationship marketing
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Diversity Management
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Diversity management
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Ghana
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Krankenhaus
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3
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34
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El-Bayoumi Salem, Islam
3
Amissah, Eunice Fay
2
Dedeoğlu, Bekir Bora
2
Abdien, Mohamed Kamal
1
Aguiar-Quintana, Teresa
1
Agyapong, Kingsley
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Ahmad Edwin Mohamed
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Alola, Uju Violet
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Amoah-Mensah, Aborampah
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Andi Tamsang Binti Andi Kele
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Ashraf, Muhammad Umair
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Ataul Karim Patwary
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Avci, Turgay
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Azam, Nor Rabiatul Adawiyah Nor
1
Barakat, Mona
1
Batman, Orhan
1
Blankson-Stiles-Ocran, Sarah
1
Boakye, Kwaku Adutwum Anyim
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Bouzari, Mona
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Boğan, Erhan
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Boǧan, Erhan
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Chen, Yanying
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Dai, You-De
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Davras, Gonca Manap
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Davras, Özgür
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Dogan, Seden
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Elkhwesky, Zakaria
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Gürlek, Mert
1
Hai, Shenyang
1
Han, Heesup
1
Heo, Jeong-ho
1
Holcomb, Judy L.
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Journal of hospitality and tourism insights
Tourism and hospitality research : the surrey quarterly review
Tourism management perspectives : TMP
International journal of hospitality management
139
International journal of contemporary hospitality management
77
Journal of hospitality marketing & management
28
Tourism management : research, policies, practice
22
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
The service industries journal
9
Tourism and hospitality research : THR
9
Journal of travel and tourism marketing
6
The international journal of human resource management
6
Economic research
5
The journal of services marketing
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Service business
4
Administrative Sciences : open access journal
3
Cogent business & management
3
Cornell hospitality quarterly : CQ
3
European research studies
3
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
3
Journal of family business management : JFBM
3
Journal of revenue and pricing management
3
The Cornell hospitality quarterly
3
Tourism economics : the business and finance of tourism and recreation
3
Acta Universitatis Danubius / Oeconomica
2
Argumenta oeconomica
2
Employee relations
2
Faculty & research / Insead : working paper series
2
Global business and finance review
2
International journal of economics and finance
2
International journal of services, economics and management
2
Inventi impact: service sector
2
Journal of business ethics : JOBE
2
Journal of business research : JBR
2
Journal of management research
2
Journal of service theory and practice
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Management and organization review : MOR ; the official journal of The International Association for Chinese Management Research
2
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ECONIS (ZBW)
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1
The role of sense of calling in the relationships between human resource practices, turnover intention and employee satisfaction in the hotel industry
Davras, Özgür
;
Davras, Gonca Manap
- In:
Journal of hospitality and tourism insights
7
(
2024
)
2
,
pp. 1031-1049
Persistent link: https://www.econbiz.de/10014526842
Saved in:
2
Empowering pro-environmental potential among hotel employees : insights from self-determination theory
Ataul Karim Patwary
;
Mostafa Rasoolimanesh, S.
;
Mohd …
- In:
Journal of hospitality and tourism insights
7
(
2024
)
2
,
pp. 1070-1090
Persistent link: https://www.econbiz.de/10014526851
Saved in:
3
An examination of value co-creation drivers in Ghana's hotel setting : a micro-level approach
Yeboah, Dora
;
Ibrahim, Masud
;
Agyapong, Kingsley
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 1840-1859
Persistent link: https://www.econbiz.de/10014445456
Saved in:
4
Impact of socially responsible human resource management (SRHRM) on hotel employee outcomes using the role theory
Shao, Danping
;
Peng, Yun
- In:
Journal of hospitality and tourism insights
6
(
2023
)
4
,
pp. 1535-1551
Persistent link: https://www.econbiz.de/10014364037
Saved in:
5
The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali
;
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
Saved in:
6
The effect of hotel employee resilience during COVID-19 : the moderation role of perceived risk and challenge stressors
Xie, Chaowu
;
Zhang, Jiangchi
;
Chen, Yanying
;
Morrison, …
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014310307
Saved in:
7
Emotional labour, emotional exhaustion and job satisfaction in the hospitality industry
Amissah, Eunice Fay
;
Blankson-Stiles-Ocran, Sarah
; …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
5
,
pp. 805-821
Persistent link: https://www.econbiz.de/10013483040
Saved in:
8
Does organisational culture determine performance differentials in the hospitality industry? : evidence from the hotel industry
Seidu, Samira
;
Mensah, Abigail Opoku
;
Issau, Kassimu
; …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
3
,
pp. 535-552
Persistent link: https://www.econbiz.de/10013272797
Saved in:
9
What influences company attachment and job performance in the COVID-19 era? : airline versus hotel employees
Han, Heesup
;
Lee, Kai-Sean
;
Kim, Seongseop
;
Wong, …
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013494129
Saved in:
10
Extra-role service under pressure in the hospitality industry : the role of mindfulness
Rescalvo-Martin, Elisa
;
Gutierrez, Leopoldo
; …
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013494151
Saved in:
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