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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing"
~isPartOf:"Journal of retailing"
~isPartOf:"Journal of service research"
~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"Psychology & marketing"
~isPartOf:"SpringerLink / Bücher"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Blut, Markus"
~person:"Brady, Michael K."
~person:"Evanschitzky, Heiner"
~person:"Fu, Xiaoxiao"
~person:"Kozak, Metin"
~person:"Noble, Stephanie M."
~person:"Tanford, Sarah"
~subject:"Kundenintegration"
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Search: "Customer relationship management"
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| 16 applied filters
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Kundenintegration
Beziehungsmarketing
31
Relationship marketing
31
Consumer behaviour
16
Konsumentenverhalten
16
Customer satisfaction
13
Kundenzufriedenheit
13
Dienstleistungsqualität
7
Service quality
7
Kundenbindungsprogramm
6
Loyalty program
6
loyalty
5
Einzelhandel
4
Perception
4
Retail trade
4
Switching behaviour
4
Wahrnehmung
4
Wechselverhalten
4
Brand image
3
Customer integration
3
Destination management
3
Destinationsmanagement
3
Holiday behaviour
3
Hotel industry
3
Hotellerie
3
Markenimage
3
Meta-Analyse
3
Meta-analysis
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Tourism marketing
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Tourismusmarketing
3
Urlaubsverhalten
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reward programs
3
Arbeitsverhalten
2
Arbeitszufriedenheit
2
Artificial intelligence
2
Automation
2
Automatisierung
2
Brand management
2
Customer relationships
2
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Blut, Markus
Brady, Michael K.
Evanschitzky, Heiner
Fu, Xiaoxiao
Kozak, Metin
Noble, Stephanie M.
Tanford, Sarah
Busser, James A.
3
Hollebeek, Linda D.
3
Shulga, Lenna V.
3
Berenguer Contrí, Gloria
2
Han, Heesup
2
Kumar, V.
2
Sprott, David E.
2
Altinay, Levent
1
Anning-Dorson, Thomas
1
Arndt, Oliver
1
Arnhold, Ulrike
1
Ates, Zelal
1
Auh, Seigyoung
1
Baglieri, Enzo
1
Ballings, Michel
1
Belz, Christian
1
Bilgihan, Anil
1
Bilro, Ricardo Godinho
1
Blaurock, Marah
1
Bove, Liliana L.
1
Bridge, R. Gary
1
Brock, Jürgen Kai-Uwe
1
Brodie, Roderick J.
1
Bruhn, Manfred
1
Buhalis, Dimitrios
1
Büttgen, Marion
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Cai, Gangwei
1
Cao, Limei
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Chaker, Nawar N.
1
Chan, Eric S. W.
1
Chan, Kimmy Wa
1
Chang, Wen
1
Chang, Woojung
1
Chathoth, Prakash K.
1
Chen, Shuping
1
Chi, Xiaoting
1
Conduit, Jodie
1
Daly, Timothy
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Journal of hospitality marketing & management
Journal of marketing
Journal of retailing
Journal of service research
Journal of travel and tourism marketing
Psychology & marketing
SpringerLink / Bücher
Tourism management : research, policies, practice
International journal of contemporary hospitality management
1
Journal of service research : JSR
1
Journal of the Academy of Marketing Science
1
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ECONIS (ZBW)
3
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Rise of the machines? : customer engagement in automated service interactions
Hollebeek, Linda D.
;
Sprott, David E.
;
Brady, Michael K.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 3-8
Persistent link: https://www.econbiz.de/10012426746
Saved in:
2
Special issue: customer engagement in automated service interactions
Hollebeek, Linda D.
(
ed.
);
Sprott, David E.
(
ed.
); …
-
2021
Persistent link: https://www.econbiz.de/10012426830
Saved in:
3
The dark side of customer participation : when customer participation in service co-development leads to role stress
Blut, Markus
;
Heirati, Nima
;
Schoefer, Klaus
- In:
Journal of service research
23
(
2020
)
2
,
pp. 156-173
Persistent link: https://www.econbiz.de/10012216513
Saved in:
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