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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing research : JMR"
~isPartOf:"The international review of retail, distribution and consumer research"
~person:"O'Connor, Peter"
~subject:"Relationship marketing"
~subject:"USA"
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Relationship marketing
USA
Beziehungsmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Dienstleistungsqualität
2
Hotel industry
2
Hotellerie
2
Konsumentenverhalten
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Kundenzufriedenheit
2
PLS-SEM
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Service quality
2
Arbeitsverhalten
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Brand image
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CSR
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Confidence
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Corporate Social Responsibility
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Corporate reputation
1
Corporate social responsibility
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Firmenimage
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Green image
1
Markenimage
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Product quality
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Produktqualität
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Vertrauen
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Work behaviour
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customers' citizenship behavior
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loyalty
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perceived quality
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service quality
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upscale hotels
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O'Connor, Peter
Mavondo, Felix
4
Ramkissoon, Haywantee
4
Saarijärvi, Hannu
4
Schramm-Klein, Hanna
4
Steinmann, Sascha
4
Dewnarain, Senika
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Han, Heesup
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Jin, Naehyun Paul
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Kumar, V.
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Lee, Seonjeong
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Line, Nathaniel D.
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Tanford, Sarah
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Wagner, Gerhard
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Assaker, Guy
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Baloglu, Seyhmus
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Lemon, Katherine N.
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Liljedal, Karina T.
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Lim, Weng Marc
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Mattila, Anna S.
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Mollá Descals, Alejandro
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Qu, Hailin
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Röding, Tobias
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Sekhon, Harjit
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Shoukat, Muhammad Haroon
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Siddarth, S.
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Silva-Risso, Jorge M.
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Tang, Liang
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Zielke, Stephan
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Journal of hospitality marketing & management
Journal of marketing research : JMR
The international review of retail, distribution and consumer research
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ECONIS (ZBW)
2
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Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter
;
Assaker, Guy
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
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2
Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels
Assaker, Guy
;
O'Connor, Peter
;
El Haddad, Rania
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
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