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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing research : JMR"
~person:"Aksoy, Lerzan"
~subject:"Online-Marketing"
~subject:"Relationship marketing"
~subject:"USA"
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Journal of hospitality marketing & management
Journal of marketing research : JMR
Journal of service management
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Journal of retailing and consumer services
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Modeling heterogeneity in the satisfaction, loyalty intention, and shareholder value linkage : a cross-industry analysis at the customer and firm levels
Larivière, Bart
;
Keiningham, Timothy
;
Aksoy, Lerzan
; …
- In:
Journal of marketing research : JMR
53
(
2016
)
1
,
pp. 91-109
Persistent link: https://www.econbiz.de/10011450384
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