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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing research : JMR"
~person:"O'Connor, Peter"
~source:"econis"
~subject:"Relationship marketing"
~subject:"USA"
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Relationship marketing
USA
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Hotel industry
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Brand image
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Markenimage
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customers' citizenship behavior
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O'Connor, Peter
Mavondo, Felix
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Ramkissoon, Haywantee
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Dewnarain, Senika
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Han, Heesup
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Kumar, V.
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Journal of hospitality marketing & management
Journal of marketing research : JMR
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ECONIS (ZBW)
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Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter
;
Assaker, Guy
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
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2
Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels
Assaker, Guy
;
O'Connor, Peter
;
El Haddad, Rania
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
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