//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of retailing"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Mavondo, Felix"
~subject:"Beziehungsmarketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Relationship marketing
5
Consumer behaviour
4
Konsumentenverhalten
4
Viral marketing
4
Virales Marketing
4
Brand loyalty
2
Brand management
2
Customer satisfaction
2
Destination management
2
Destinationsmanagement
2
Kundenzufriedenheit
2
Markenführung
2
Social Web
2
Social web
2
Tourism marketing
2
Tourismusmarketing
2
hospitality
2
positive word-of-mouth
2
Bangladesch
1
Bangladesh
1
Customer engagement
1
Dienstleistungsqualität
1
Holiday behaviour
1
Hospital
1
Krankenhaus
1
Online behavior
1
Positive word of mouth
1
Service quality
1
Social customer relationship management
1
Social media
1
Tourism
1
Tourism destination
1
Tourism industry
1
Tourismus
1
Tourismusregion
1
Tourismuswirtschaft
1
Urlaubsverhalten
1
brand loyalty
1
customer engagement
1
more ...
less ...
Online availability
All
Undetermined
3
Free
1
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Mavondo, Felix
Grewal, Dhruv
8
Ramkissoon, Haywantee
6
Tanford, Sarah
6
Han, Heesup
5
Noble, Stephanie M.
5
Okumus, Fevzi
5
Busser, James A.
4
Fu, Xiaoxiao
4
Line, Nathaniel D.
4
Mattila, Anna S.
4
Qu, Hailin
4
So, Kevin Kam Fung
4
Verhoef, Peter C.
4
Bilgihan, Anil
3
Cai, Ruiying
3
Cronin, J. J.
3
Dewnarain, Senika
3
Evanschitzky, Heiner
3
Jin, Naehyun Paul
3
Lee, Seonjeong
3
Lemon, Katherine N.
3
Neslin, Scott A.
3
Nordfält, Jens
3
O'Connor, Peter
3
Pauwels, Koen
3
Roggeveen, Anne L.
3
Shulga, Lenna V.
3
Taplin, Ross H.
3
Assaker, Guy
2
Baloglu, Seyhmus
2
Berenguer Contrí, Gloria
2
Biswas, Dipayan
2
Blut, Markus
2
Boukis, Achilleas
2
Bowden, Jana
2
Brey, Eric T.
2
Calantone, Roger J.
2
Chen, Ching-fu
2
Chen, Jialie
2
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
Journal of retailing
Tourism management : research, policies, practice
Asia Pacific journal of marketing and logistics
1
European journal of marketing : EJM
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
Saved in:
2
Social
customer
relationship
management
: a customer perspective
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
30
(
2021
)
6
,
pp. 673-698
Persistent link: https://www.econbiz.de/10012596499
Saved in:
3
Social
customer
relationship
management
: An integrated conceptual framework
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 172-188
Persistent link: https://www.econbiz.de/10012176600
Saved in:
4
Destination marketing and visitor experiences : the development of a conceptual framework
Jiang, Yang Yang
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 653-675
Persistent link: https://www.econbiz.de/10011578892
Saved in:
5
Tourism destinations : antecedents to customer satisfaction and positive word-of-mouth
Abubakar, Binta
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 833-864
Persistent link: https://www.econbiz.de/10010473458
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->