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~isPartOf:"Journal of hospitality marketing & management"
~language:"eng"
~language:"hun"
~language:"ita"
~person:"De Grauwe, Paul"
~person:"Mattila, Anna S."
~person:"Minford, Patrick"
~person:"Wright, Mike"
~person:"Zaremba, Adam"
~source:"econis"
~subject:"EU-Mitgliedschaft"
~subject:"EU-Staaten"
~subject:"Euro"
~subject:"Konsumentenverhalten"
~subject:"Share price"
~subject:"United Kingdom"
~type_genre:"Article in journal"
~type_genre:"Collection of articles written by one author"
~type_genre:"Konferenzbeitrag"
~type_genre:"Textbook"
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EU-Mitgliedschaft
EU-Staaten
Euro
Konsumentenverhalten
Share price
United Kingdom
Consumer behaviour
5
Beschwerdemanagement
3
Beziehungsmarketing
3
Complaint management
3
Dienstleistungsqualität
3
Gastronomie
3
Relationship marketing
3
Restaurant industry
3
Service quality
3
Corporate Social Responsibility
2
Corporate social responsibility
2
Customer satisfaction
2
Emotion
2
Kundenzufriedenheit
2
Selbstbedienung
2
Self-service
2
Advertising
1
Advertising effects
1
Cause-Related Marketing
1
Cause-related marketing
1
Customer complaint
1
Experiment
1
Message framing
1
Online retailing
1
Online-Handel
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Prospect Theory
1
Prospect theory
1
Psychology of advertising
1
Service technology
1
Taiwan
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Technischer Fortschritt
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Technological change
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Technologie
1
Technology
1
Viral marketing
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Virales Marketing
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De Grauwe, Paul
Mattila, Anna S.
Minford, Patrick
Wright, Mike
Zaremba, Adam
Han, Heesup
7
Ramkissoon, Haywantee
6
Prayag, Girish
5
Baloglu, Seyhmus
4
Cobanoglu, Cihan
4
Lee, Seonjeong
4
Lim, Weng Marc
4
Line, Nathaniel D.
4
Mavondo, Felix
4
Tanford, Sarah
4
Assaker, Guy
3
Dewnarain, Senika
3
Ekinci, Yuksel
3
Gursoy, Dogan
3
Hanks, Lydia
3
Jin, Naehyun Paul
3
Lehto, Xinran Y.
3
Liu, Chih-Hsing
3
Miao, Li
3
Nunkoo, Robin
3
Raab, Carola
3
Tang, Liang
3
Zhang, Lu
3
Akhtar, Nadeem
2
Ali, Faizan
2
Amin, Muslim
2
Bai, Billy
2
Behnke, Carl
2
Beldona, Srikanth
2
Chen, Chih-chien
2
Chen, Hsiangting Shatina
2
DiPietro, Robin B.
2
Erdem, Mehmet
2
Fan, Alei
2
Goh, Ben
2
Guéguen, Nicolas
2
Horng, Jeou-Shyan
2
Hsu, Hsuan
2
Hung, Kam
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Journal of hospitality marketing & management
International journal of hospitality management
25
Quarterly economic bulletin
17
Intereconomics : review of European economic policy
13
Open economies review
11
Applied economics
7
Journal of business research : JBR
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Research policy : policy, management and economic studies of science, technology and innovation
7
The journal of services marketing
7
Journal of international money and finance
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Cornell hospitality quarterly : CQ
5
Economic research
5
Journal of banking & finance
5
Journal of business venturing
5
Journal of common market studies : JCMS
5
Research in international business and finance
5
European economic review : EER
4
Finance research letters
4
International finance
4
International journal of contemporary hospitality management
4
Journal of international financial markets, institutions & money
4
Journal of service management
4
Small business economics : an entrepreneurship journal
4
The Cornell hospitality quarterly
4
The journal of corporate finance : contracting, governance and organization
4
E-Finanse : finansowy kwartalnik internetowy
3
Economic modelling
3
Economic policy : a European forum
3
Economics letters
3
European journal of political economy
3
Fiscal studies : the journal of the Institute for Fiscal Studies
3
Journal of business finance & accounting : JBFA
3
Journal of empirical finance
3
Journal of risk and financial management : JRFM
3
Pacific-Basin finance journal
3
The world economy : the leading journal on international economic relations
3
Accounting and business research : a research quarterly publ. by the Inst. of Chartered Accountants in England and Wales
2
Annales de l'économie publique, sociale et coopérative
2
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ECONIS (ZBW)
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5
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1
The effects of message framing in CSR advertising on consumers' emotions, attitudes, and behavioral intentions
Stadlthanner, Katja Anna
;
Andreu, Luisa
;
Ribeiro, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 777-796
Persistent link: https://www.econbiz.de/10013357136
Saved in:
2
The impact of customer compassion on face-to-face and online complaints
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 848-868
Persistent link: https://www.econbiz.de/10012312156
Saved in:
3
When does technology anthropomorphism help alleviate customer dissatisfaction after a service failure? : the moderating role of consumer technology self-efficacy and interdependent...
Fan, Alei
;
Wu, Luorong
;
Miao, Li
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
29
(
2020
)
3
,
pp. 269-290
Persistent link: https://www.econbiz.de/10012256133
Saved in:
4
The impact of self-service technology and the presence of others on cause-related marketing programs in restaurants
Hanks, Lydia
;
Line, Nathaniel D.
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 547-562
Persistent link: https://www.econbiz.de/10011577824
Saved in:
5
Determinants of customer complaint behavior in a restaurant context : the role of culture, price level, and customer loyalty
Kim, Kyungmin
;
Lee, Chung Hun
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 885-906
Persistent link: https://www.econbiz.de/10010473452
Saved in:
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