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~isPartOf:"Journal of hospitality marketing & management"
~person:"Anning-Dorson, Thomas"
~person:"Wong, IpKin Anthony"
~subject:"Hospital"
~subject:"Kundenzufriedenheit"
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Hospital
Kundenzufriedenheit
Dienstleistungsqualität
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Service quality
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Arbeitskräfte
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Employee retention
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Anning-Dorson, Thomas
Wong, IpKin Anthony
Assaker, Guy
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Bai, Billy
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Fan, Alei
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Journal of hospitality marketing & management
International journal of hospitality management
6
International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel and tourism marketing
2
Journal of business research : JBR
1
Marketing intelligence & planning
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ECONIS (ZBW)
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Impact of customization and innovation on hospitality firms' performance
Tweneboah-Koduah, Ernest Yaw
;
Anning-Dorson, Thomas
; …
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 106-120
Persistent link: https://www.econbiz.de/10012256120
Saved in:
2
Performance driven outcomes : the case of frontline employees in the hospitality sector
Prentice, Catherine
;
Ma, Erdan
;
Wong, IpKin Anthony
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 101-123
Persistent link: https://www.econbiz.de/10012176580
Saved in:
3
Examining casino service quality in the Asian Las Vegas : an alternative approach
Wong, IpKin Anthony
;
Fong, Veronica Hoi In
- In:
Journal of hospitality marketing & management
19
(
2010
)
8
,
pp. 842-865
Persistent link: https://www.econbiz.de/10008748449
Saved in:
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