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~isPartOf:"Journal of hospitality marketing & management"
~person:"Choo, Wei Chong"
~subject:"Hospital"
~subject:"Kundenservice"
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Antecedents of proactive customer service performance in hospitality : a meta-analysis
Yan, Zhen
;
Mansor, Zuraina Dato’
;
Choo, Wei Chong
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 505-529
Persistent link: https://www.econbiz.de/10014281028
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