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~isPartOf:"Journal of hospitality marketing & management"
~person:"Jin, Naehyun Paul"
~person:"Tang, Liang"
~subject:"Beziehungsmarketing"
~subject:"emotion"
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Beziehungsmarketing
emotion
Consumer behaviour
5
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Relationship marketing
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Dienstleistungsqualität
4
Service quality
4
Gastronomie
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Restaurant industry
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Brand image
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Customer satisfaction
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Kundenzufriedenheit
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Markenimage
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relationship quality
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Attachment
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Beschwerdemanagement
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Brand
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Brand management
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Emotion
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Gerechtigkeit
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Hotel industry
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Jin, Naehyun Paul
Tang, Liang
Mavondo, Felix
5
Ramkissoon, Haywantee
5
Tanford, Sarah
5
Dewnarain, Senika
3
Han, Heesup
3
Lee, Seonjeong
3
Line, Nathaniel D.
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Mattila, Anna S.
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Okumus, Fevzi
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Assaker, Guy
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Baloglu, Seyhmus
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2
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Goh, Ben
2
Kim, Mi Ran
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Kim, Min-Seong
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Kim, Peter Beomcheol
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Lim, Weng Marc
2
Prentice, Catherine
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Qu, Hailin
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Raab, Carola
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Shoukat, Muhammad Haroon
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Shulga, Lenna V.
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Šerić, Maja
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Abubakar, Binta
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Journal of hospitality marketing & management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
International journal of hospitality management
2
Journal of travel and tourism marketing
2
International journal of contemporary hospitality management
1
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ECONIS (ZBW)
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1
Understanding the role of gratitude in building quality relationships
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Yoon, Donghwan
- In:
Journal of hospitality marketing & management
27
(
2018
)
4
,
pp. 465-485
Persistent link: https://www.econbiz.de/10011880442
Saved in:
2
An investigation of brand experience on brand attachment, knowledge, and trust in the lodging industry
Kang, Juhee
;
Manthiou, Aikaterini
;
Norzuwana Sumarjan
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011669639
Saved in:
3
Rectifying failure of service : how customer perceptions of justice affect their emotional reponse and social media testimonial
Kim, Eojina
;
Tang, Liang
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011621365
Saved in:
4
Predictors and outcomes of perceived image of restaurant innovativeness in fine-dining restaurants
Jin, Naehyun Paul
;
Goh, Ben
;
Huffman, Lynn
;
Yuan, Jingxue
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 457-485
Persistent link: https://www.econbiz.de/10011349996
Saved in:
5
Experiential value, relationship quality, and customer loyalty in full-service restaurants : the moderating role of gender
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Goh, Ben
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 679-700
Persistent link: https://www.econbiz.de/10010241616
Saved in:
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