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~isPartOf:"Journal of hospitality marketing & management"
~person:"Okumus, Fevzi"
~subject:"Bank"
~subject:"Customer satisfaction"
~subject:"Internet marketing"
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Okumus, Fevzi
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Journal of hospitality marketing & management
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of business research : JBR
1
Tourism management : research, policies, practice
1
Tourism review : the official journal of the AIEST
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Customer engagement research in hospitality and tourism : a systematic review
Chen, Shuping
;
Han, Xiaoyun
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 871-904
Persistent link: https://www.econbiz.de/10012649557
Saved in:
2
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
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