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~isPartOf:"Journal of hospitality marketing & management"
~person:"Singh, Nidhi"
~subject:"Customer satisfaction"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
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Do corporate social responsibility (CSR) initiatives boost customer retention in the hotel industry? : a moderation-mediation approach
Srivastava, Shalini
;
Singh, Nidhi
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 459-485
Persistent link: https://www.econbiz.de/10012549269
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