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Theory of constraints thinking-process tools facilitate goal achievement for hotel management : a case study of improving customer satisfaction
Dalci, Ilhan
;
Kosan, Levent
- In:
Journal of hospitality marketing & management
21
(
2012
)
5/6
,
pp. 541-568
Persistent link: https://www.econbiz.de/10009621104
Saved in:
2
Theory of Constraints Thinking-Process Tools Facilitate Goal Achievement for Hotel Management: A Case Study of Improving Customer Satisfaction
Dalci, Ilhan
;
Kosan, Levent
- In:
Journal of hospitality marketing & management
21
(
2012
)
5
,
pp. 541-569
Persistent link: https://www.econbiz.de/10009983571
Saved in:
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