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Service Quality Perceptions and Customer Satisfaction: Evaluating the Role of Culture
Laroche, Michel
;
Ueltschy, Linda C.
;
Abe, Shuzo
; …
- In:
Journal of international marketing
12
(
2004
)
3
,
pp. 58-85
Persistent link: https://www.econbiz.de/10007229327
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