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~isPartOf:"Journal of internet commerce"
~isPartOf:"The international review of retail, distribution and consumer research"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"Mundpropaganda"
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Dienstleistungsqualität
Viral marketing
41
Virales Marketing
41
Consumer behaviour
33
Konsumentenverhalten
33
Internet marketing
21
Online-Marketing
21
Social Web
15
Social web
15
Online retailing
13
Online-Handel
13
Confidence
9
Vertrauen
9
Beziehungsmarketing
8
E-commerce
8
Electronic Commerce
8
Relationship marketing
8
social media
7
Brand image
5
Brand management
5
Customer satisfaction
5
Kundenzufriedenheit
5
Markenführung
5
Markenimage
5
Credibility
4
Emotion
4
Glaubwürdigkeit
4
Personalisierung
4
Personalization
4
USA
4
United States
4
Website
4
trust
4
Bibliometrics
3
Bibliometrie
3
Cognition
3
Einzelhandel
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Facebook
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Internet
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Kognition
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Dixit, Saumya
1
Fairhurst, Ann
1
Ghosh, Tathagata
1
Jain, Manu
1
Jolly, Laura
1
Kim, Hye-yŏng
1
Kim, Youn-kyung
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Shukla, Amit
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Journal of internet commerce
The international review of retail, distribution and consumer research
Journal of retailing and consumer services
25
International journal of hospitality management
22
Journal of business research : JBR
19
Journal of hospitality marketing & management
12
Journal of travel and tourism marketing
12
International journal of contemporary hospitality management
10
The journal of services marketing
9
Tourism management : research, policies, practice
8
Cogent business & management
7
Psychology & marketing
7
Service business
7
Services marketing quarterly
6
The TQM journal : the international review of organizational improvement
6
European journal of marketing : EJM
4
International journal of services and operations management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of service management
4
Journal of strategic marketing
4
Managing service quality : MSQ ; an international journal
4
The service industries journal
4
Journal of financial services marketing : JFSM
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Journal of vacation marketing : an international journal
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal
2
Faculty & research / Insead : working paper series
2
Health marketing quarterly
2
Higher-order factorization machines : implementation, application, and comparison of a state-of-the-art recommender approach
2
International journal of bank marketing
2
International journal of electronic business : IJEB
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of leisure and tourism marketing : IJLTM
2
International journal of pharmaceutical and healthcare marketing : IJPHM
2
International journal of quality and service sciences
2
International journal of services, economics and management
2
International journal of sport management and marketing : IJSMM
2
Journal for global business advancement : JGBA
2
Journal of air transport management
2
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1
Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials
Jain, Manu
;
Dixit, Saumya
;
Shukla, Amit
- In:
The international review of retail, distribution and …
33
(
2023
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10014226377
Saved in:
2
Managing negative reviews : the persuasive role of webcare characteristics
Ghosh, Tathagata
- In:
Journal of internet commerce
16
(
2017
)
2
,
pp. 148-173
Persistent link: https://www.econbiz.de/10011804469
Saved in:
3
The role of love in satisfied customers' relationships with retailers
Kim, Hye-yŏng
;
Kim, Youn-kyung
;
Jolly, Laura
; …
- In:
The international review of retail, distribution and …
20
(
2010
)
3
,
pp. 285-296
Persistent link: https://www.econbiz.de/10003996368
Saved in:
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