//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"Management decision : MD"
~person:"Cheung, Fung Yi Millissa"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer equity"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
2
Customer satisfaction
2
Customer service
2
Customer value
2
Dienstleistungsmanagement
2
Dienstleistungsqualität
2
Kundenservice
2
Kundenwert
2
Kundenzufriedenheit
2
Relationship marketing
2
Service management
2
Service quality
2
Beschwerdemanagement
1
Complaint management
1
Consumer behaviour
1
Consumer marketing
1
Customer behaviour
1
Customer co-creation of service recovery
1
Customer integration
1
Customer-dominant logic
1
Ethiopia
1
Konsumentenverhalten
1
Kundenintegration
1
Perceived justice
1
Quality management
1
Qualitätsmanagement
1
Satisfaction with service recovery
1
Äthiopien
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
2
Language
All
English
2
Author
All
Cheung, Fung Yi Millissa
To, Wai Ming
2
Albadvi, Amir
1
Andrews, Lynda
1
Baldauf, Artur
1
Barroso Castro, Carmen
1
Bates, Ken
1
Baumann, Jasmin
1
Beverland, Michael B.
1
Bindroo, Vishal
1
Biraghi, Silvia
1
Burton, Jamie
1
Carr, Anthony
1
Cepeda-Carrión, Gabriel
1
Cossío-Silva, Francisco J.
1
Cova, Bernard
1
Cravens, David W.
1
DaSilva, Carlos M.
1
Dickinson-Delaporte, Sonia
1
Dobele, Angela
1
Drennan, Judy
1
Enz, Matias G.
1
Gambetti, Rossella Chiara
1
Ganesh, Jaishankar
1
Gleaves, Robin
1
Guilding, Chris
1
Hart, Philip M.
1
Hartley, Stephanie
1
Jalkala, Anne
1
Jones, Rosalind
1
Jones, Shawn R.
1
Järvi, Pentti
1
Keränen, Joona
1
Kitshoff, Jan
1
Koosha, Hamidreza
1
Kupiec-Teahan, Beata
1
Lambert, Douglas M.
1
Le Meunier-FitzHugh, Kenneth
1
Lindgreen, Adam
1
Lindič, Jaka
1
more ...
less ...
Published in...
All
Journal of marketing management : MM
Management decision : MD
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A customer-dominant logic on service recovery and customer satisfaction
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Management decision : MD
54
(
2016
)
10
,
pp. 2524-2543
Persistent link: https://www.econbiz.de/10011579689
Saved in:
2
Do task- and relation-oriented customers co-create a better quality of service? : an empirical study of customer-dominant logic
Cheung, Fung Yi Millissa
;
To, Wai Ming
- In:
Management decision : MD
53
(
2015
)
1
,
pp. 179-197
Persistent link: https://www.econbiz.de/10010520362
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->