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~isPartOf:"Journal of marketing research : JMR"
~person:"Gil Saura, Irene"
~person:"Larivière, Bart"
~person:"Loureiro, Sandra Maria Correia"
~subject:"Customer satisfaction"
~type_genre:"Aufsatz in Zeitschrift"
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Customer satisfaction
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Relationship marketing
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Shareholder Value
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customer satisfaction
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Gil Saura, Irene
Larivière, Bart
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Journal of marketing research : JMR
Journal of retailing and consumer services
4
International journal of hospitality management
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Managing service quality : MSQ ; an international journal
2
The international review of retail, distribution and consumer research
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European retail research
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International journal of business performance management
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of wine business research : IJWBR
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Journal of business research : JBR
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Journal of hospitality marketing & management
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Journal of industrial and business economics
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of service management
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Journal of service research : JSR
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Journal of strategic marketing
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Journal of travel and tourism marketing
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Journal of vacation marketing : an international journal
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Management decision : MD
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Service business
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The journal of brand management : an international journal
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The journal of product & brand management
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The journal of services marketing
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Tourism review : the official journal of the AIEST
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World review of entrepreneurship, management and sustainable development
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Modeling heterogeneity in the satisfaction, loyalty intention, and shareholder value linkage : a cross-industry analysis at the customer and firm levels
Larivière, Bart
;
Keiningham, Timothy
;
Aksoy, Lerzan
; …
- In:
Journal of marketing research : JMR
53
(
2016
)
1
,
pp. 91-109
Persistent link: https://www.econbiz.de/10011450384
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