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~isPartOf:"Journal of open innovation : technology, market, and complexity"
~isPartOf:"Journal of small business and entrepreneurship : JSBE ; the journal of the Canadian Council for Small Business and Entrepreneurship"
~isPartOf:"Small enterprise research : SER ; the Journal of SEAANZ"
~isPartOf:"World Bank E-Library Archive"
~person:"Harrigan, Paul"
~subject:"SME"
~type_genre:"Aufsatz in Zeitschrift"
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SME
Beziehungsmarketing
2
Internet marketing
2
KMU
2
Online-Marketing
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Relationship marketing
2
Social Web
2
Social web
2
social CRM
2
social media
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CRM
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Dynamische Kompetenzen
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Western Australia
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customer relationship management
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dynamic capability
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Harrigan, Paul
Clark, Delwyn N.
4
Coetzer, Alan
4
Mazzarol, Tim
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Castillo-Vergara, Mauricio
3
Illés, Csaba Bálint
3
Kumar, Satish
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2
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Kalisri Logeswaran Aravindan
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Legg, Stephen
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Murali Raman
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2
Phaninee Naruetharadhol
2
Pradeep Paraman
2
Priyono, Anjar
2
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Sanmugam Annamalah
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Journal of open innovation : technology, market, and complexity
Journal of small business and entrepreneurship : JSBE ; the journal of the Canadian Council for Small Business and Entrepreneurship
Small enterprise research : SER ; the Journal of SEAANZ
World Bank E-Library Archive
International journal of electronic commerce : IJEC
1
Journal of marketing management : MM
1
Journal of research in marketing and entrepreneurship : JRME
1
Journal of small business and enterprise development
1
Journal of strategic marketing
1
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ECONIS (ZBW)
2
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Linking social media to customer relationship management (CRM) : a qualitative study on SMEs
Guha, Sushmita
;
Harrigan, Paul
;
Soutar, Geoffrey N.
- In:
Journal of small business and entrepreneurship : JSBE ; …
30
(
2018
)
3
,
pp. 193-214
Persistent link: https://www.econbiz.de/10011882918
Saved in:
2
From e-CRM to s-CRM : critical factors underpinning the social CRM activities of SMEs
Harrigan, Paul
;
Miles, Morgan P.
- In:
Small enterprise research : SER ; the Journal of SEAANZ
21
(
2014
)
1
,
pp. 99-116
Persistent link: https://www.econbiz.de/10011684413
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