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~isPartOf:"Journal of operations management"
~isPartOf:"Total quality management & business excellence"
~subject:"Krankenhaus"
~subject:"Prozessmanagement"
~subject:"Service quality"
~subject:"Structural equation model"
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Krankenhaus
Prozessmanagement
Service quality
Structural equation model
Quality management
291
Qualitätsmanagement
291
Dienstleistungsqualität
47
Firm performance
47
Unternehmenserfolg
47
Standardisierung
42
Standardization
42
Lean Management
40
Lean management
40
quality management
36
Bibliometrics
31
Bibliometrie
31
Product quality
31
Produktqualität
31
Industrie
29
Manufacturing industries
29
Performance measurement
28
Performance-Messung
28
Lean Production
27
Lean production
27
Business process management
25
Lieferkette
24
Supply chain
24
Customer satisfaction
23
Kundenzufriedenheit
23
Six Sigma
22
total quality management
21
KMU
18
SME
18
ISO 9001
17
Innovation
17
Hospital
15
Strukturgleichungsmodell
15
service quality
15
Einführung
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Gesundheitsversorgung
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English
83
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Antony, Jiju
8
Cudney, Elizabeth A.
7
Jayaraman, Raja
3
Marimon, Frederic
3
McFadden, Kathleen L.
3
Park, Sang-June
3
Sampaio, Paulo
3
Saraiva, Pedro
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Yi, Youjae
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Bastida, Ramon
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Boyer, Kenneth K.
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Carvalho, André M.
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Carvalho, João Álvaro
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Gremyr, Ida
2
Kumar, Vimal
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Lee, Yeong-Ran
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Lin, Shu-Ping
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Materla, Tejaswi
2
Nair, Anand
2
Rebentisch, Eric S.
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Swarnakar, Vikas
2
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Ahire, Sanjay L.
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Ahn, Jongchang
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Journal of operations management
Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
146
International journal of productivity and quality management : IJPQM
128
The TQM journal : the international review of organizational improvement
99
International journal of quality & reliability management
97
International journal of production research
72
Quality management journal : QMJ
68
International journal of six sigma and competitive advantage : IJSSCA
46
International journal of services and operations management
38
International journal of quality and service sciences
35
Health care management review : HCM review
34
Business process management journal
33
International journal of production economics
30
Journal of health organization and management
30
SpringerLink / Bücher
25
Benchmarking : an international journal ; BIJ
23
International journal of hospitality management
22
Auditing : a journal of practice & theory
21
Beiträge zur Hochschulpolitik
20
International journal of process management and benchmarking : IJPMB
20
International journal of business information systems : IJBIS
18
International journal of business excellence
17
Journal of industrial engineering and management : JIEM
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
16
Cogent business & management
15
European research studies
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
15
Managing service quality : MSQ ; an international journal
15
European journal of operational research : EJOR
14
International journal of services and operations management : IJSOM
14
Journal of air transport management
14
International journal of contemporary hospitality management
13
Manufacturing & service operations management : M & SOM
13
Service business
13
The service industries journal
13
Benchmarking : an international journal
12
International journal of services, economics and management
12
Journal of business research : JBR
12
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ECONIS (ZBW)
83
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1
Manufacturing quality assessment in the Industry 4.0 era : a review
Markatos, Nikolaos G.
;
Mousavi, Alireza
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1655-1681
Persistent link: https://www.econbiz.de/10014369717
Saved in:
2
How to develop standardized work for business processes in the transactional office environment
Ahmadi, Taher
;
Rahmani, Nooshin
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1719-1732
Persistent link: https://www.econbiz.de/10014369722
Saved in:
3
Operational excellence, organizational culture, and agility : bridging the gap between quality and adaptability
Carvalho, André M.
;
Sampaio, Paulo
;
Rebentisch, Eric S.
; …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1598-1628
Persistent link: https://www.econbiz.de/10014320317
Saved in:
4
Development of a Kaizen series model : abducting a blend of participatory formats to enhance the development of process improvement practices
Jones, Oliver William
;
Gold, Jeff
;
Claxton, Julia
- In:
Total quality management & business excellence
33
(
2022
)
8
,
pp. 947-973
Persistent link: https://www.econbiz.de/10013352633
Saved in:
5
Process quality indices : new metrics for process quality capability with zero-loss baseline
Xiong, Xinjia
;
Feng, Yongchang
- In:
Total quality management & business excellence
33
(
2022
)
9
,
pp. 975-993
Persistent link: https://www.econbiz.de/10013352636
Saved in:
6
The internalisation of integrated management systems as a key for sustainable companies : empirical evidence
Gianni, Maria
;
Gotzamani, Katerina
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 273-296
Persistent link: https://www.econbiz.de/10014513353
Saved in:
7
Relating the strategic role of technology orientation in organizational TQM performance
Raj, Rohit
;
Kumar, Vimal
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
35
(
2024
)
3/4
,
pp. 341-371
Persistent link: https://www.econbiz.de/10014513359
Saved in:
8
Absorptive capacity as enabler for service improvements : the role of customer satisfaction information usage
Birch-Jensen, Andrea
;
Gremyr, Ida
;
Halldórsson, Árni
- In:
Total quality management & business excellence
32
(
2021
)
15
,
pp. 1651-1665
Persistent link: https://www.econbiz.de/10012694175
Saved in:
9
The role of organisational motivation and coordination in continuous improvement implementations : an empirical research of process improvement project success
Lameijer, B. A.
;
Antony, Jiju
;
Chakraborty, Ayon
;
Does, …
- In:
Total quality management & business excellence
32
(
2021
)
14
,
pp. 1633-1649
Persistent link: https://www.econbiz.de/10012649856
Saved in:
10
Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
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