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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~person:"Bharati, Pratyush"
~person:"Casaló, Luis V."
~person:"Gudigantala, Naveen"
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Benutzerfreundlichkeit
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Benutzerschnittstelle
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Confidence
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Customer satisfaction
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Kundenzufriedenheit
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Online retailing
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Bharati, Pratyush
Casaló, Luis V.
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Strategic information systems ; Vol. 3
2
Innovative technologies for information resources management
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International journal of e-business research : an official publication of the Information Resources Management Association
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Journal of retailing and consumer services
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Transforming e-business practices and applications : emerging technologies and concepts
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Generating trust and satisfaction in e-services : the impact of usability on consumer behavior
Casaló, Luis V.
;
Flavián Blanco, Carlos
;
Guinalíu, Miguel
- In:
Journal of relationship marketing : innovations & …
9
(
2010
)
4
,
pp. 247-263
Persistent link: https://www.econbiz.de/10008857874
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