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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~person:"Chen, Tser-yieth"
~subject:"Beziehungsmarketing"
~subject:"Relationship marketing"
~subject:"Reputation"
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
International journal of electronic customer relationship management : IJECRM
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Trust-building mechanisms and relationship capital
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Yeh, Hsin-chun
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
3
,
pp. 113-144
Persistent link: https://www.econbiz.de/10009356219
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