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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~person:"Milan, Gabriel Sperandio"
~subject:"Dienstleistungsqualität"
~subject:"Taiwan"
~subject:"service quality"
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Dienstleistungsqualität
Taiwan
service quality
Confidence
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Consumer behaviour
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distrust
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information quality
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online purchase
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Milan, Gabriel Sperandio
Bebber, Suélen
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Eberle, Luciene
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Antecedents of purchase intention in the online context
Bebber, Suélen
;
Milan, Gabriel Sperandio
;
Toni, Deonir de
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 82-98
Persistent link: https://www.econbiz.de/10011820565
Saved in:
2
Perceived value, reputation, trust, and switching costs as determinants of customer retention
Milan, Gabriel Sperandio
;
Eberle, Luciene
;
Bebber, Suélen
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011304645
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