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~isPartOf:"Journal of retailing"
~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Blut, Markus"
~person:"Brady, Michael K."
~person:"Fu, Xiaoxiao"
~person:"Noble, Stephanie M."
~person:"Tanford, Sarah"
~person:"Wong, IpKin Anthony"
~subject:"Beziehungsmarketing"
~subject:"Wahrnehmung"
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Search: "Customer relationship management"
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| 11 applied filters
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Beziehungsmarketing
Wahrnehmung
Relationship marketing
19
Consumer behaviour
13
Konsumentenverhalten
13
Customer satisfaction
9
Kundenzufriedenheit
9
Einzelhandel
6
Retail trade
6
Holiday behaviour
4
Urlaubsverhalten
4
Dienstleistungsqualität
3
Meta-Analyse
3
Meta-analysis
3
Service quality
3
Tourism
3
Tourismus
3
Arbeitszufriedenheit
2
Big event
2
Brand image
2
Brand management
2
Cultural heritage
2
Customer relationships
2
Event marketing
2
Event-Marketing
2
Festival
2
Großveranstaltung
2
Job satisfaction
2
Kulturgüter
2
Kundenbindungsprogramm
2
Loyalty
2
Loyalty program
2
Markenführung
2
Markenimage
2
Motivation
2
Perception
2
Sport event
2
Sportveranstaltung
2
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2
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English
19
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Blut, Markus
Brady, Michael K.
Fu, Xiaoxiao
Noble, Stephanie M.
Tanford, Sarah
Wong, IpKin Anthony
Han, Heesup
19
Hyun, Sunghyup Sean
9
Grewal, Dhruv
8
Kim, Wansoo
8
Yu, Jongsik
5
Hwang, Jinsoo
4
Kim, Insin
4
Kumar, Vikas
4
Verhoef, Peter C.
4
Ahn, Jiseon
3
Cai, Liping A.
3
Chua, Bee-Lia
3
Cronin, J. J.
3
Evanschitzky, Heiner
3
Hudson, Simon
3
Kaushik, Arun Kumar
3
Kozak, Metin
3
Lee, Choong-Ki
3
Lee, Jin-soo
3
Lemon, Katherine N.
3
Moon, Hyoungeun
3
Neslin, Scott A.
3
Nordfält, Jens
3
Pauwels, Koen
3
Qu, Hailin
3
Roggeveen, Anne L.
3
Su, LuJun
3
Taplin, Ross H.
3
Tung, Vincent Wing Sun
3
Agyeiwaah, Elizabeth
2
Back, Ki-Joon
2
Bai, Billy
2
Berezan, Orie
2
Biswas, Dipayan
2
Busser, James A.
2
Cai, Ruiying
2
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Journal of retailing
Journal of travel and tourism marketing
Tourism management : research, policies, practice
International journal of hospitality management
12
Journal of business research : JBR
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
International journal of contemporary hospitality management
5
Journal of hospitality marketing & management
5
Journal of the Academy of Marketing Science
5
Journal of service research
3
Journal of service research : JSR
3
The journal of services marketing
3
European journal of marketing : EJM
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Asia Pacific journal of marketing and logistics
1
Business horizons
1
Die Betriebswirtschaft : DBW
1
Gabler Edition Wissenschaft / Unternehmenskooperation und Netzwerkmanagement
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International Journal of Hospitality and Event Management
1
Journal of marketing
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of vacation marketing
1
Kundenmanagement
1
MIT sloan management review
1
Marketing letters : a journal of research in marketing
1
Planung & Analyse : Zeitschrift für Marktforschung und Marketing
1
Psychology & marketing
1
SpringerLink / Bücher
1
The journal of personal selling & sales management : JPSSM
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
19
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19
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date (oldest first)
1
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
2
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
3
The evolution of triadic relationships in a tourism supply chain through coopetition
Fong, Veronica Hoi In
;
Hong, Jacky F. L.
;
Wong, IpKin …
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012494618
Saved in:
4
When festitivity meets heritage site : co-developed experience through the lens of situated cognition
Wen, Huijun
;
Wong, IpKin Anthony
;
Fan, Yulan
;
Leong, …
- In:
Journal of travel and tourism marketing
39
(
2022
)
5
,
pp. 516-533
Persistent link: https://www.econbiz.de/10013483075
Saved in:
5
Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies
Roggeveen, Anne L.
;
Grewal, Dhruv
;
Karsberg, John
; …
- In:
Journal of retailing
97
(
2021
)
1
,
pp. 81-98
Persistent link: https://www.econbiz.de/10012514575
Saved in:
6
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
7
Constructing a model of exhibition attachment : motivation, attachment, and loyalty
Yi, Xiaoli
;
Fu, Xiaoxiao
;
Jin, Wenmin
;
Okumus, Fevzi
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 224-236
Persistent link: https://www.econbiz.de/10011775146
Saved in:
8
Authenticity and loyalty at heritage sites : the moderation effect of postmodern authenticity
Yi, Xiaoli
;
Fu, Xiaoxiao
;
Yu, Larry
;
Jiang, Liao
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 411-424
Persistent link: https://www.econbiz.de/10011842110
Saved in:
9
I'll be watching you : shoppers' reactions to perceptions of being watched by employees
Esmark, Carol L.
;
Noble, Stephanie M.
;
Breazeale, Michael J.
- In:
Journal of retailing
93
(
2017
)
3
,
pp. 336-349
Persistent link: https://www.econbiz.de/10011744852
Saved in:
10
Festival attributes and perceptions : a meta-analysis of relationships with satisfaction and loyalty
Tanford, Sarah
;
Jung, Shinyong
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 209-220
Persistent link: https://www.econbiz.de/10011708210
Saved in:
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