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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of retailing"
~language:"eng"
~subject:"E-commerce"
~subject:"Retail trade"
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E-commerce
Retail trade
Consumer behaviour
253
Konsumentenverhalten
253
Customer service
91
Kundenservice
91
Dienstleistungsqualität
72
Relationship marketing
72
Service quality
72
Beziehungsmarketing
71
Customer satisfaction
69
Kundenzufriedenheit
68
Online retailing
65
Online-Handel
65
Purchase intention
63
Einzelhandel
62
Purchase decision
38
Kaufentscheidung
37
Brand image
32
Markenimage
32
Emotion
28
Electronic Commerce
27
Social Web
27
Social web
27
Brand management
22
Internet marketing
22
Markenführung
22
Online-Marketing
22
Purchase intentions
21
Beschwerdemanagement
18
Complaint management
18
Confidence
17
Vertrauen
17
Satisfaction
15
Viral marketing
15
Virales Marketing
15
Brand
14
Ladengestaltung
14
Purchase
14
Store design
14
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English
Author
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Das, Gopal
3
Gázquez-Abad, Juan Carlos
2
Hagtvedt, Henrik
2
Hult, G. Tomas M.
2
Jebarajakirthy, Charles
2
Zhang, Yufei
2
Abreu, Ana Maria
1
Acuti, Diletta
1
Agante, Luisa
1
Agrawal, Shiv Ratan
1
Ahmad, Farooq
1
Aiello, Gaetano
1
Aiolfi, Simone
1
Akram, Umair
1
Alexander, Bethan
1
Alghamdi, Aseel
1
Anderl, Eva
1
Angell, Robert J.
1
Ansari, Aisha Rehman
1
Anwar, Saiqa
1
Arizal N
1
Arndt, Aaron
1
Awan, Zohaib
1
Aznuriyandi
1
Badghish, Saeed
1
Badrinarayanan, Vishag
1
Bala, Pradip Kumar
1
Bashir, Shahid
1
Batra, Rajeev
1
Becerra, Enrique P.
1
Bellamkonda, Raja Shekhar
1
Bellini, Silvia
1
Benyoucef, Morad
1
Bhukya, Ramulu
1
Bijmolt, Tammo H. A.
1
Birch, Dawn
1
Bolton, Ruth N.
1
Boyd, Eric
1
Brady, Michael K.
1
Breazeale, Michael J.
1
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Journal of retailing and consumer services
Journal of retailing
Journal of business research : JBR
16
International journal of retail & distribution management
13
International journal of electronic marketing and retailing : IJEMR
12
Journal of internet commerce
10
International journal of e-business research : an official publication of the Information Resources Management Association
8
Springer Proceedings in Business and Economics
8
Cogent business & management
7
Psychology & marketing
7
SpringerLink / Bücher
7
Electronic commerce research
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
International journal of business and globalisation : IJBG
5
International journal of business information systems : IJBIS
5
International journal of electronic business : IJEB
5
International journal of electronic customer relationship management : IJECRM
5
International journal of hospitality management
5
International journal of physical distribution & logistics management : IJPD & LM
5
Journal of the Academy of Marketing Science
5
The international review of retail, distribution and consumer research
5
The journal of services marketing
5
The service industries journal
5
Asia Pacific journal of marketing and logistics
4
Electronic commerce research and applications
4
European retail research
4
Information systems research : ISR
4
International journal of consumer studies
4
International journal of internet marketing and advertising : IJIMA
4
Journal of electronic commerce research : JECR
4
Journal of global information management
4
Journal of international trade & commerce
4
Journal of marketing research
4
Technological forecasting & social change : an international journal
4
The journal of product & brand management
4
European journal of operational research : EJOR
3
European research studies
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of business innovation and research : IJBIR
3
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ECONIS (ZBW)
80
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1
Don't miss the boat when consumers are in-store! : exploring the use of point-of-
purchase
displays to promote green and non-green products
Rizzi, Francesco
;
Gigliotti, Marina
;
Runfola, Andrea
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013366355
Saved in:
2
Online reviews as a pacifying decision-making assistant
Loc Tuan Le
;
Pham Thi Minh Ly
;
Nhan Thanh Nguyen
;
Lobel …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209524
Saved in:
3
Hidden price promotions : could retailer price promotions backfire?
Li, Wenjing
;
Hardesty, David M.
;
Craig, Adam W.
;
Song, Lei
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013209547
Saved in:
4
Diet or lifestyle : Consumer
purchase
behavior of vegan retailing. A qualitative assessment
Habib, Muhammad Danish
;
Alghamdi, Aseel
;
Sharma, Veenu
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460817
Saved in:
5
SIoT robots and consumer experiences in retail : unpacking repeat
purchase
intention drivers leveraging computers are social actors (CASA) paradigm
De Kervenoael, Ronan
;
Schwob, Alexandre
;
Hasan, Md. Rajibul
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460835
Saved in:
6
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
7
Deciphering in-store-online switching in multi-channel retailing context : role of affective commitment to
purchase
situation
Jebarajakirthy, Charles
;
Das, Manish
;
Shah, Dhara
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012666007
Saved in:
8
How does shopping duration evolve and influence buying behavior? : the role of marketing and shopping environment
Li, Xi
;
Dahana, Wirawan Dony
;
Ye, Qiongwei
;
Peng, Luluo
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648838
Saved in:
9
Is online-to-offline customer care support essential for consumer service?
Sarkar, Biswajit
;
Dey, Bikash Koli
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-29
Persistent link: https://www.econbiz.de/10014373304
Saved in:
10
Checkout button and online consumer impulse-buying behavior in social commerce : a trust transfer perspective
Han, Min Chung
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014364489
Saved in:
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