//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of retailing"
~person:"Prentice, Catherine"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"purchase"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Consumer behaviour
4
Customer service
4
Dienstleistungsqualität
4
Emotion
4
Emotional intelligence
4
Intelligence
4
Intelligenz
4
Konsumentenverhalten
4
Kundenservice
4
Service quality
4
Beziehungsmarketing
3
Relationship marketing
3
Customer engagement
2
Customer satisfaction
2
Service encounter
2
Arbeitskräfte
1
Arbeitszufriedenheit
1
Artificial intelligence
1
Casino
1
Casinos
1
Cognition
1
Consumer behaviours
1
Customer integration
1
Customer loyalty
1
Customer response
1
Deregulation
1
Deregulierung
1
Frontline employees
1
Gambling
1
Glücksspiel
1
Hotel industry
1
Hotellerie
1
Hotels
1
Job satisfaction
1
Kognition
1
Kundenintegration
1
Künstliche Intelligenz
1
Memorable experience
1
Online community
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Prentice, Catherine
Gustafsson, Anders
3
Söderlund, Magnus
3
Asante, Daniel
2
Asante, Eric Adom
2
Cambra-Fierro, Jesús
2
Fazal-e-Hasan, Syed
2
Kwamega, Michael
2
Lunardo, Renaud
2
Mortimer, Gary
2
Park, Eunil
2
Polo-Redondo, Yolanda
2
Tang, Chunyong
2
Ahmad, Farooq
1
Aiolfi, Simone
1
Al Hakim, Zeina T.
1
Al Halbusi, Hussam
1
Aljaberi, Musheer A.
1
Altinigne, Nesenur
1
Andersson, Pernille K.
1
Arikan, Esra
1
Ashill, Nicholas J.
1
Bae, Kunwoo
1
Bae, Sujin
1
Bagherzadeh, Ramin
1
Bala, Pradip Kumar
1
Bataoui, Soffien
1
Bellini, Silvia
1
Berbel-Pineda, Juan M.
1
Bicho, Marta
1
Bijmolt, Tammo H. A.
1
Boakye, Kwabena G.
1
Boch, Emmanuelle
1
Bolton, Ruth N.
1
Bougoure, Ursula Sigrid
1
Bressolles, Gregory
1
Brush, Gregory J.
1
Bulmer, Sandy
1
Cambra-Fierro, Jesus
1
Caruelle, Delphine
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Journal of retailing
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
2
Managing service encounters with emotional intelligence
Prentice, Catherine
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 344-351
Persistent link: https://www.econbiz.de/10012115151
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->