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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of retailing"
~subject:"Confidence"
~subject:"Purchase"
~subject:"Retail trade"
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Confidence
Purchase
Retail trade
Consumer behaviour
253
Konsumentenverhalten
253
Customer service
91
Kundenservice
91
Dienstleistungsqualität
72
Relationship marketing
72
Service quality
72
Beziehungsmarketing
71
Customer satisfaction
69
Kundenzufriedenheit
68
Online retailing
65
Online-Handel
65
Purchase intention
63
Einzelhandel
62
Purchase decision
38
Kaufentscheidung
37
Brand image
32
Markenimage
32
Emotion
28
E-commerce
27
Electronic Commerce
27
Social Web
27
Social web
27
Brand management
22
Internet marketing
22
Markenführung
22
Online-Marketing
22
Purchase intentions
21
Beschwerdemanagement
18
Complaint management
18
Vertrauen
17
Satisfaction
15
Viral marketing
15
Virales Marketing
15
Brand
14
Ladengestaltung
14
Store design
14
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Article
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90
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90
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English
90
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Das, Gopal
3
Camp, Kerri M.
2
Gázquez-Abad, Juan Carlos
2
Hagtvedt, Henrik
2
Jebarajakirthy, Charles
2
Jones, Robert Paul
2
Abhishek
1
Abreu, Ana Maria
1
Acuti, Diletta
1
Adhikari, Atanu
1
Agag, Gomaa
1
Agante, Luisa
1
Agrawal, Shiv Ratan
1
Ahmad, Farooq
1
Ahmed, Tariq
1
Aiello, Gaetano
1
Aiolfi, Simone
1
Al Halbusi, Hussam
1
Alexander, Bethan
1
Alghamdi, Aseel
1
Aljaberi, Musheer A.
1
Alzaidi, Maram Saeed
1
Angell, Robert J.
1
Anwar, Saiqa
1
Argyris, Young Anna
1
Arizal N
1
Arndt, Aaron
1
Awan, Zohaib
1
Aznuriyandi
1
Badghish, Saeed
1
Badrinarayanan, Vishag
1
Bashir, Shahid
1
Batra, Rajeev
1
Becerra, Enrique P.
1
Bellamkonda, Raja Shekhar
1
Bellini, Silvia
1
Bhukya, Ramulu
1
Bijmolt, Tammo H. A.
1
Birch, Dawn
1
Bolton, Ruth N.
1
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Published in...
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Journal of retailing and consumer services
Journal of retailing
Journal of business research : JBR
18
International journal of electronic marketing and retailing : IJEMR
15
International journal of retail & distribution management
14
SpringerLink / Bücher
11
The international review of retail, distribution and consumer research
9
Discussion paper / Centre for Economic Policy Research
8
International journal of consumer studies
8
Journal of economics & management strategy : JEMS
8
Kauf, Miete und Leasing im Rating : Finanzierungswege langlebiger Wirtschaftsgüter sicher beurteilen
8
Springer Proceedings in Business and Economics
8
Working paper / National Bureau of Economic Research, Inc.
8
Droit et pratique du commerce international
7
Cogent business & management
6
International journal of business and globalisation : IJBG
6
International journal of physical distribution & logistics management : IJPD & LM
6
International journal of technology marketing : IJTMkt
6
Journal of internet commerce
6
Psychology & marketing
6
International journal of hospitality management
5
International journal of industrial organization
5
Journal of the Academy of Marketing Science
5
Marketing intelligence & planning
5
Technological forecasting & social change : an international journal
5
The service industries journal
5
Asia Pacific journal of marketing and logistics
4
European retail research
4
Gabler Edition Wissenschaft
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Journal of Islamic marketing
4
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
4
Journal of consumer research : JCR ; an interdisciplinary bimonthly
4
Journal of marketing communications
4
Marketing letters : a journal of research in marketing
4
NBER working paper series
4
Pakistan journal of commerce and social sciences
4
The journal of real estate finance and economics
4
Young consumers : insight and ideas for responsible marketers
4
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ECONIS (ZBW)
90
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1
Don't miss the boat when consumers are in-store! : exploring the use of point-of-
purchase
displays to promote green and non-green products
Rizzi, Francesco
;
Gigliotti, Marina
;
Runfola, Andrea
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013366355
Saved in:
2
Online reviews as a pacifying decision-making assistant
Loc Tuan Le
;
Pham Thi Minh Ly
;
Nhan Thanh Nguyen
;
Lobel …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209524
Saved in:
3
Hidden price promotions : could retailer price promotions backfire?
Li, Wenjing
;
Hardesty, David M.
;
Craig, Adam W.
;
Song, Lei
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013209547
Saved in:
4
Diet or lifestyle : Consumer
purchase
behavior of vegan retailing. A qualitative assessment
Habib, Muhammad Danish
;
Alghamdi, Aseel
;
Sharma, Veenu
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460817
Saved in:
5
SIoT robots and consumer experiences in retail : unpacking repeat
purchase
intention drivers leveraging computers are social actors (CASA) paradigm
De Kervenoael, Ronan
;
Schwob, Alexandre
;
Hasan, Md. Rajibul
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460835
Saved in:
6
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
7
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
8
Deciphering in-store-online switching in multi-channel retailing context : role of affective commitment to
purchase
situation
Jebarajakirthy, Charles
;
Das, Manish
;
Shah, Dhara
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012666007
Saved in:
9
How does shopping duration evolve and influence buying behavior? : the role of marketing and shopping environment
Li, Xi
;
Dahana, Wirawan Dony
;
Ye, Qiongwei
;
Peng, Luluo
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648838
Saved in:
10
Is online-to-offline customer care support essential for consumer service?
Sarkar, Biswajit
;
Dey, Bikash Koli
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-29
Persistent link: https://www.econbiz.de/10014373304
Saved in:
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