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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The economic journal : the journal of the Royal Economic Society"
~language:"bul"
~language:"eng"
~language:"hun"
~language:"mkd"
~language:"nld"
~language:"ron"
~language:"spa"
~subject:"Entwicklungsländer"
~subject:"Großbritannien"
~subject:"Service quality"
~subject:"Volatility"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Bibliografie"
~type_genre:"Bibliographie enthalten"
~type_genre:"Conference paper"
~type_genre:"Handbuch"
~type_genre:"Konferenzbeitrag"
~type_genre:"Ratgeber"
~type_genre:"Reprint"
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Entwicklungsländer
Großbritannien
Service quality
Volatility
Consumer behaviour
1,971
Konsumentenverhalten
1,970
Theorie
1,450
Theory
1,450
Einzelhandel
676
Retail trade
676
Relationship marketing
583
Beziehungsmarketing
582
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550
Customer satisfaction
421
Kundenzufriedenheit
419
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390
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390
Online retailing
387
Online-Handel
387
Dienstleistungsqualität
344
Brand management
287
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287
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244
Markenimage
244
Experiment
230
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210
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186
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185
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167
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154
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154
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131
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131
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987
Rezension
179
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7
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12
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11
Dolton, Peter J.
9
Gregg, Paul
9
Manning, Alan
9
Propper, Carol
9
Blundell, Richard W.
8
Dustmann, Christian
8
Oswald, Andrew J.
8
Söderlund, Magnus
8
Pesaran, M. Hashem
7
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6
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Lee, Kevin C.
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6
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5
Hall, Stephen G.
5
Park, Jungkun
5
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5
Walker, Ian
5
Brewer, Mike
4
Gong, Taeshik
4
Haskel, Jonathan
4
Jenkins, Stephen
4
Miles, David
4
Newbery, David M. G.
4
Preston, Ian
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Sefton, James A.
4
Shields, Michael
4
Stewart, Mark B.
4
Taylor, Mark P.
4
Weale, Martin
4
Wright, Peter
4
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Journal of retailing and consumer services
The economic journal : the journal of the Royal Economic Society
Applied economics
1,119
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
884
Energy economics
755
Intereconomics : review of European economic policy
669
Finance research letters
582
Economic modelling
573
Journal of banking & finance
548
Economics letters
505
Applied economics letters
497
International review of financial analysis
481
Applied financial economics
456
International review of economics & finance : IREF
451
International journal of hospitality management
439
The journal of futures markets
420
Journal of international money and finance
394
Journal of business research : JBR
382
Journal of development economics
382
The service industries journal
374
The North American journal of economics and finance : a journal of financial economics studies
353
Journal of econometrics
348
Fiscal studies : the journal of the Institute for Fiscal Studies
333
Regional studies
332
Journal of international development : the journal of the Development Studies Association
327
Research in international business and finance
320
Journal of international financial markets, institutions & money
317
Oxford review of economic policy
316
Oxford bulletin of economics and statistics
315
Oxford economic papers
301
Journal of empirical finance
293
Scottish journal of political economy : the journal of the Scottish Economic Society
286
National Institute economic review
283
The economic history review : a journal of economic and social history
280
Quarterly bulletin / Bank of England
273
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
263
Journal of risk and financial management : JRFM
255
International journal of theoretical and applied finance
252
The European journal of finance
244
Economica
243
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ECONIS (ZBW)
987
Showing
1
-
10
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987
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1
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
2
Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail
Zhang, Xueting
;
Park, Younggeun
;
Park, Jaejin
;
Zhang, Hao
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462160
Saved in:
3
Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media : insight from emotional attachment perspective
Pang, Hua
;
Zhang, Kaige
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462295
Saved in:
4
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
5
Exploring the effects of value co-creation strategies in event services on attendees' citizenship behaviors : the roles of customer empowerment and psychological ownership
Zhang, Xingyi
;
Singh, Smita
;
Li, Jing
;
Shao, Xiaolong
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460864
Saved in:
6
Exploring the influence mechanism of chatbot-expressed humor on service satisfaction in online customer service
Xie, Yuguang
;
Liang, Changyong
;
Zhou, Peiyu
;
Jiang, Li
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460852
Saved in:
7
Hey boomer, "your ride has arrived" : are you willing to continue using the ride-hailing app?
Akram, Umair
;
Lavuri, Rambabu
;
Mathur, Swati
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462291
Saved in:
8
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
9
Management practices and quality of care : evidence from the private health care sector in Tanzania
Powell-Jackson, Tim
;
King, Jessica J. C.
;
Makungu, Christina
- In:
The economic journal : the journal of the Royal …
134
(
2024
)
657
,
pp. 436-456
Persistent link: https://www.econbiz.de/10014446364
Saved in:
10
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
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