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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~language:"hun"
~language:"zho"
~person:"Keeling, Debbie Isobel"
~person:"Kristensson, Per"
~subject:"Dienstleistung"
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Dienstleistung
Dienstleistungssektor
2
Service industry
2
Services
2
AI-chatbots
1
Agency
1
Agency theory
1
COVID-19
1
Coronavirus
1
Dienstleistungsinnovation
1
Dienstleistungsqualität
1
Einzelhandel
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Epidemic
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Epidemie
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Innovation
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Innovation management
1
Innovationsmanagement
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Prinzipal-Agent-Theorie
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Proxy agent
1
Retail
1
Retail trade
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Service innovation
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Service innovativeness
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Service quality
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Keeling, Debbie Isobel
Kristensson, Per
Finsterwalder, Jörg
2
Kim, Kwang-Jae
2
Lim, Chiehyeon
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Mitronen, Lasse
2
Adhikari, Atanu
1
Benoit, Sabine
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Bougoure, Ursula Sigrid
1
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Cheung, Millissa F. Y.
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Chong, Terrence
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Darley, William K.
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Fazal-e-Hasan, Syed
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Russell-Bennett, Rebekah
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Ruyter, Ko de
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Ryu, Do-Hyeon
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Saarijärvi, Hannu
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Sarker, Moniruzzaman
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Schäfers, Tobias
1
Sinha, Rajesh Kumar
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Tian, Hui
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To, W. M.
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To, Wai Ming
1
Valtakoski, Aku
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Wang, Hanwen
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Witell, Lars
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Journal of retailing and consumer services
Journal of business research : JBR
3
Handbook of service science ; [Vol. 1]
1
International journal of quality and service sciences
1
Journal of service management
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of services marketing
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ECONIS (ZBW)
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Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna
;
Witell, Lars
;
Valtakoski, Aku
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
Saved in:
2
AI-chatbots on the services frontline addressing the challenges and opportunities of agency
Chong, Terrence
;
Yu, Ting
;
Keeling, Debbie Isobel
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012666027
Saved in:
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