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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~language:"msa"
~person:"Dwivedi, Yogesh Kumar"
~person:"Ellis-Chadwick, Fiona"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
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Dienstleistungsqualität
Consumer behaviour
11
Konsumentenverhalten
11
Internet marketing
5
Viral marketing
5
Virales Marketing
5
Beziehungsmarketing
4
Einzelhandel
4
Online-Marketing
4
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Retail trade
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Service quality
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Dwivedi, Yogesh Kumar
Ellis-Chadwick, Fiona
Prentice, Catherine
11
Söderlund, Magnus
8
Park, Jungkun
5
Quach, Sara
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Gong, Taeshik
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Paul, Justin
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Journal of retailing and consumer services
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of Indian culture and business management
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Electronic government : EG; an international journal
1
Information systems management
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The international journal of logistics management
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The marketing review
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ECONIS (ZBW)
4
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1
Towards rebuilding the highstreet : learning from customers' town centre shopping journeys
AbedRabbo, Majd
;
Hart, Cathryn
;
Ellis-Chadwick, Fiona
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209476
Saved in:
2
Multichannel integration quality : a systematic review and agenda for future research
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
; …
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 154-163
Persistent link: https://www.econbiz.de/10012025842
Saved in:
3
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu
;
Simintiras, Antonis C.
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
Saved in:
4
The role of e-service quality management in the delivery business value
Doherty, Neil F.
;
Shakur, Mahani
;
Ellis-Chadwick, Fiona
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 52-62
Persistent link: https://www.econbiz.de/10011388068
Saved in:
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