Multichannel integration quality : a systematic review and agenda for future research
Year of publication: |
2019
|
---|---|
Authors: | Hossain, Tasnim M. Taufique ; Akter, Shahriar ; Kattiyapornpong, Uraiporn ; Dwivedi, Yogesh Kumar |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 49.2019, p. 154-163
|
Subject: | Multichannel integration quality | Cross-channel retailing | Service quality | Multichannel system | Thematic analysis | Bibliometrie | Bibliometrics | Dienstleistungsqualität | Einzelhandel | Retail trade | Qualitätsmanagement | Quality management | Vertriebsweg | Distribution channel |
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