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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Boadi, Evans Asante"
~person:"Quach, Sara"
~subject:"Service quality"
~subject:"Theory"
~type_genre:"Article in journal"
~type_genre:"Congress report"
~type_genre:"Hochschulschrift"
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Service quality
Theory
Consumer behaviour
9
Konsumentenverhalten
9
Dienstleistungsqualität
7
Beziehungsmarketing
5
Relationship marketing
5
Customer satisfaction
4
Kundenzufriedenheit
4
Einzelhandel
3
Retail trade
3
Trust
3
Advertising
2
Advertising effects
2
Brand
2
Brand management
2
Digitale Dienste
2
Internet
2
Internet service provider (ISP)
2
Luxury
2
Luxury goods
2
Luxusgüter
2
Markenartikel
2
Markenführung
2
Motivation
2
Multichannel strategy
2
Multikanalvertrieb
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Online retailing
2
Online-Handel
2
Retailing
2
Telecommunications industry
2
Telekommunikationssektor
2
Web-based service
2
Werbewirkung
2
Werbung
2
Aesthetic Labor
1
Aesthetics
1
Age
1
Appearance
1
Arbeitsverhalten
1
Arbeitszufriedenheit
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Boadi, Evans Asante
Quach, Sara
Prentice, Catherine
12
Söderlund, Magnus
8
Park, Jungkun
5
Gong, Taeshik
4
Jebarajakirthy, Charles
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Babin, Barry J.
3
Harun, Ahasan
3
Heydari, Jafar
3
Hollebeek, Linda D.
3
Karande, Kiran
3
Ladhari, Riadh
3
Mortimer, Gary
3
Nguyen Tuyet-Mai
3
Park, Eunil
3
Thaichon, Park
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Andreu, Luisa
2
Antwi, Collins Opoku
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Bilgihan, Anil
2
Boakye, Kwabena G.
2
Borges, Adilson
2
Brengman, Malaika
2
Cambra-Fierro, Jesús
2
Chen, Mu-Chen
2
Cioppi, Marco
2
Cuny, Caroline
2
Davari, Arezoo
2
Dominique-Ferreira, Sergio
2
Dorai, Sriram
2
Dwivedi, Yogesh Kumar
2
El Hedhli, Kamel
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Journal of retailing and consumer services
Asia Pacific journal of marketing and logistics
2
Services marketing quarterly
2
Australasian marketing journal
1
Journal of consumer behaviour
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
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ECONIS (ZBW)
7
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1
Engaging in unpaid jobs out of free will : an attribution theory perspective on the effects of supervisor support attributions on volunteers' service quality
Abrikwah, Eugene
;
Rachayeeta, Priti
;
Affum-Osei, Emmanuel
; …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014363981
Saved in:
2
Service integration in omnichannel retailing and its impact on customer experience
Quach, Sara
;
Barari, Mojtaba
;
Moudrý, Dann Vit
;
Quach, Ken
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013169715
Saved in:
3
Value co-creation and employee service behaviours : the moderating role of trust in employee : hotel relationship
Boadi, Evans Asante
;
He, Zheng
;
Antwi, Collins Opoku
; …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209637
Saved in:
4
Triadic relationship between customers, service providers and government in a highly regulated industry
Quach, Sara
;
Thaichon, Park
;
Hewege, Chandana
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012269075
Saved in:
5
Aesthetic labor and visible diversity : the role in retailing service encounters
Quach, Sara
;
Jebarajakirthy, Charles
;
Thaichon, Park
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 34-43
Persistent link: https://www.econbiz.de/10011743114
Saved in:
6
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
7
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
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