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~isPartOf:"Journal of retailing and consumer services"
~person:"Cambra-Fierro, Jesús"
~person:"Chakraborty, Debarun"
~subject:"Relationship marketing"
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Relationship marketing
Customer satisfaction
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Consumer behaviour
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Dienstleistungsqualität
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Cambra-Fierro, Jesús
Chakraborty, Debarun
Prentice, Catherine
3
Das, Gopal
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Fazal-e-Hasan, Syed
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Mortimer, Gary
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Paswan, Audhesh K.
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Polo-Redondo, Yolanda
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Journal of retailing and consumer services
Journal of business economics and management
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Short-term and long-term effects of touchpoints on customer perceptions
Cambra-Fierro, Jesús
;
Polo-Redondo, Yolanda
;
Trifu, Andreea
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581871
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