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~isPartOf:"Journal of retailing and consumer services"
~person:"Le, Hoang T. P. M."
~subject:"Beziehungsmarketing"
~subject:"Hochschule"
~subject:"Theory"
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Le, Hoang T. P. M.
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Journal of retailing and consumer services
International journal of business innovation and research : IJBIR
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The way to generate customer citizenship behavior with customer experience
Le, Hoang T. P. M.
;
Kim, Dongyoup
;
Park, Jungkun
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460861
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2
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
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