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~isPartOf:"Journal of retailing and consumer services"
~person:"Park, Jungkun"
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Journal of retailing and consumer services
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Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
2
Multidimensional trust building in e-retailing : cross-cultural differences in trust formation and implications for perceived risk
Park, Jungkun
;
Gunn, Frances
;
Han, Sang-Lin
- In:
Journal of retailing and consumer services
19
(
2012
)
3
,
pp. 304-312
Persistent link: https://www.econbiz.de/10009541311
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