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~isPartOf:"Journal of retailing and consumer services"
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Search: person:"Järvinen, Raija"
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Consumer behaviour
2
Einzelhandel
2
Finland
2
Finnland
2
Konsumentenverhalten
2
Retail trade
2
Beziehungsmarketing
1
Comparison
1
Competitive strategy
1
Corporate reputation
1
Customer satisfaction
1
Customer service
1
Customers
1
Dienstleistungsqualität
1
Distribution channel
1
Firmenimage
1
Food retailing
1
Higher education institution
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Hochschule
1
Kundenservice
1
Kundenzufriedenheit
1
Lebensmitteleinzelhandel
1
Perceived insecurity
1
Relationship marketing
1
Retail staff
1
Risiko
1
Risk
1
Service encounter
1
Service quality
1
Vergleich
1
Vertriebsweg
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Wettbewerbsstrategie
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Järvinen, Raija
6
Koistinen, Katri
4
Suomi, Kati
1
Suominen, Kati
1
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Journal of retailing and consumer services
Managing service quality : MSQ ; an international journal
2
Acta Universitatis Tamperensis
1
Cases on managing e-services
1
European journal of marketing : EJM
1
International journal of service industry management : IJSIM
1
Memo-Stencil, Preliminära forskningsrapporter, FEI, Företagsekonomiska Institutionen, Åbo Akademi
1
Nordic journal of business : NJB
1
The international journal of bank marketing : IJBM
1
The service industries journal
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ECONIS (ZBW)
3
OLC EcoSci
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1
Comparing perceived insecurity among customers and retail staff during service encounters
Koistinen, Katri
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 80-92
Persistent link: https://www.econbiz.de/10011528539
Saved in:
2
Tracing reputation risks in retailing and higher-education services
Suominen, Kati
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
20
(
2013
)
2
,
pp. 207-217
Persistent link: https://www.econbiz.de/10009734313
Saved in:
3
Tracing reputation risks in retailing and higher-education services
Suomi, Kati
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
20
(
2013
)
2
,
pp. 207-217
Persistent link: https://www.econbiz.de/10010088289
Saved in:
4
Consumer observations on channel choices - competitve strategies in Finnish grocery retailing
Koistinen, Katri
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 260-270
Persistent link: https://www.econbiz.de/10003864526
Saved in:
5
Consumer observations on channel choices—Competitive strategies in Finnish grocery retailing
Koistinen, Katri
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 260-270
Persistent link: https://www.econbiz.de/10008257319
Saved in:
6
Consumer observations on channel choices—Competitive strategies in Finnish grocery retailing
Koistinen, Katri
;
Järvinen, Raija
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 260-271
Persistent link: https://www.econbiz.de/10008891502
Saved in:
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