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~isPartOf:"Journal of retailing and consumer services"
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Beziehungsmarketing
3
Relationship marketing
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Digitale Dienste
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Internet
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Internet service provider (ISP)
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Konsumentenverhalten
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Kundenzufriedenheit
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Service quality
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Telecommunications industry
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Telekommunikationssektor
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Web-based service
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Attitudinal loyalty
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Behavioural intentions
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Brand Equity
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Brand management
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Dimensions of RMO
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High-tech services
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Internet usage
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Internet usage pattern
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Lieferantenmanagement
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Markenführung
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Markenimage
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Marketingmanagement
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Relationship Marketing Orientation (RMO)
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Services quality
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Social exchange theory
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Supplier relationship management
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Thaichon, Paramaporn
3
Quach, Sara
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Jebarajakirthy, Charles
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Jebrajakrithy, Charles
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Lobo, Antonio
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Prentice, Catherine
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Yoganathan, Dhanushanthini
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Journal of retailing and consumer services
Asia Pacific journal of marketing and logistics
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Australasian marketing journal
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International journal of nonprofit and voluntary sector marketing
1
International journal of quality and service sciences
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International review on public and non-profit marketing
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of strategic marketing
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Services marketing quarterly
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The international journal of bank marketing : IJBM
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The journal of business & industrial marketing
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ECONIS (ZBW)
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Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
2
The influence of relationship marketing orientation on brand equity in banks
Yoganathan, Dhanushanthini
;
Jebrajakrithy, Charles
; …
- In:
Journal of retailing and consumer services
26
(
2015
),
pp. 14-22
Persistent link: https://www.econbiz.de/10011347849
Saved in:
3
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
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