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~isPartOf:"Journal of retailing and consumer services"
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Search: subject:"Artificial intelligence"
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Artificial intelligence
32
Künstliche Intelligenz
30
Consumer behaviour
15
Konsumentenverhalten
15
Beziehungsmarketing
6
Relationship marketing
6
Customer service
5
Dienstleistungsqualität
5
Kundenservice
5
Service quality
5
Data Mining
4
Data mining
4
Einzelhandel
4
Emotion
4
Machine learning
4
Retail trade
4
Brand image
3
Brand management
3
Confidence
3
Customer satisfaction
3
Kundenzufriedenheit
3
Markenführung
3
Markenimage
3
Personalisierung
3
Personalization
3
Social Web
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Social web
3
Theorie
3
Theory
3
Vertrauen
3
Arbeitsleistung
2
Artificial intelligence (AI)
2
Big Data
2
Big data
2
Chatbots
2
Data protection
2
Datenschutz
2
E-commerce
2
Electronic Commerce
2
Internet of things
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English
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Prentice, Catherine
3
Nguyen Tuyet-Mai
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Pantano, Eleonora
2
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1
Akram, Umair
1
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1
Bilal, Muhammad
1
Cai, Shukai
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1
Cheng, Zhendong
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Chinchanachokchai, Sydney
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Dickinger, Astrid
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Fan, Hua
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Fan, Wenfang
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Filatova, Tatiana
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Gao, Wei
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Halibas, Alrence Santiago
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Hall, Colin Michael
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Han, Bing
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Journal of retailing and consumer services
Technological forecasting & social change : an international journal
150
Springer eBook Collection
138
Journal of business research : JBR
130
NBER working paper series
128
International journal of production research
112
European journal of operational research : EJOR
83
Discussion papers / CEPR
62
Discussion paper series / IZA
61
Working paper / National Bureau of Economic Research, Inc.
61
Computational economics
58
Decision analytics journal
53
Journal of risk and financial management : JRFM
50
Premier reference source
50
Finance research letters
49
Risks : open access journal
47
NBER Working Paper
45
International journal of forecasting
44
Electronic markets : EM ; the international journal of electronic commerce and business media
43
Industrial marketing management : the international journal for industrial and high-tech firms
42
Working paper
42
Amfiteatru economic : an economic and business research periodical
38
Journal of forecasting
38
Management science : journal of the Institute for Operations Research and the Management Sciences
37
Business horizons
35
Psychology & marketing
35
SpringerLink / Bücher
35
Operations research
34
Discussion paper
33
Journal of information & knowledge management : JIKM
33
CESifo working papers
32
Computers & operations research : and their applications to problems of world concern ; an international journal
32
International review of financial analysis
32
IEEE transactions on engineering management : EM
31
IZA Discussion Papers
31
Journal of open innovation : technology, market, and complexity
29
Data science and innovation in supply chain management : how data transforms the value chain
28
Financial innovation : FIN
28
Business & information systems engineering
26
Research in international business and finance
26
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ECONIS (ZBW)
32
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1
Artificial
intelligence
-generated virtual influencer : examining the effects of emotional display on user engagement
Yu, Joanne
;
Dickinger, Astrid
;
So, Kevin Kam Fung
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460786
Saved in:
2
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based
artificial
intelligence
contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
3
Artificial
intelligence
is the magic wand making customer-centric a reality! : an investigation into the relationship between consumer purchase intention and consumer engagement th...
Bilal, Muhammad
;
Zhang, Yunfeng
;
Cai, Shukai
;
Akram, Umair
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462292
Saved in:
4
The impact of AI identity disclosure on consumer unethical behavior : a social judgment perspective
Li, Tian-Ge
;
Zhang, Chubing
;
Chang, Ying
;
Zheng, Wei
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460848
Saved in:
5
The challenge of integrating "intelligent" technologies in luxury shopping contexts : the role of brand personality appeal and consumers’ status consumption orientation
Sestino, Andrea
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460780
Saved in:
6
The impact of intelligent customer service agents' initial response on consumers' continuous interaction intention
Cheng, Zhendong
;
Fan, Wenfang
;
Shao, Bingjia
;
Jia, Wenli
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460841
Saved in:
7
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
8
Retail store location screening : a machine learning-based approach
Lu, Jialiang
;
Zheng, Xu
;
Nervino, Esterina
;
Li, Yanzhi
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014462178
Saved in:
9
Social anxiety as a moderator in consumer willingness to accept AI assistants based on utilitarian and hedonic values
Yuan, Chunlin
;
Zhang, Chenlei
;
Wang, Shuman
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013169569
Saved in:
10
(Im)balanced customer-oriented behaviors and AI chatbots' efficiency-flexibility performance : the moderating role of customers' rational choices
Fan, Hua
;
Han, Bing
;
Gao, Wei
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209684
Saved in:
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