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~isPartOf:"Journal of retailing and consumer services"
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Search: subject:"Communication"
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Consumer behaviour
80
Konsumentenverhalten
80
Mobile communications
70
Mobilkommunikation
70
Beziehungsmarketing
34
Relationship marketing
34
Customer satisfaction
31
Kundenzufriedenheit
31
Dienstleistungsqualität
24
Mobile Business
24
Mobile business
24
Service quality
24
Einzelhandel
23
Retail trade
23
Innovation adoption
17
Innovationsakzeptanz
17
Mobile phone
16
Mobiltelefon
16
Communication
15
Kommunikation
13
Social Web
13
Social web
13
Internet marketing
12
Mobile application
12
Online-Marketing
12
Mobile Anwendung
11
Confidence
10
Online retailing
10
Online-Handel
10
Vertrauen
10
Beschwerdemanagement
8
Brand image
8
Brand management
8
Complaint management
8
Customer service
8
Kundenservice
8
Markenführung
8
Markenimage
8
Mobile Marketing
8
Mobile marketing
8
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116
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English
116
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Mou, Jian
3
Sohn, Stefanie
3
Bilgihan, Anil
2
Groß, Michael
2
Ladhari, Riadh
2
Pang, Hua
2
Pantano, Eleonora
2
Ruan, Yang
2
Shaw, Norman
2
Singh, Sonika
2
Souiden, Nizar
2
Sung, Billy
2
Aboagye, Michael Osei
1
Aburub, Faisal
1
Agrebi, Sinda
1
Ahmed, Tariq
1
Al-Salti, Zahran
1
Alnawas, Ibrahim
1
Ameen, Nisreen
1
Amendola, Carlo
1
Ammari, Nedra Bahri
1
Andrews MacLelland, Melinda
1
Andrzejewski, Susan A.
1
Antwi, Collins Opoku
1
Arenas-Gaitán, Jorge
1
Argyris, Young Anna
1
Arli, Denni
1
Arrigo, Elisa
1
Ashaduzzaman, Md
1
Ashfaq, Muhammad
1
Azamela, John Coffie
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Azemi, Yllka
1
Baier, Daniel
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Bartholomew, Darrell E.
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Bataoui, Soffien
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Belanche, Daniel
1
Bhowmick, Sanjay
1
Bicho, Marta
1
Birch, Nancy J.
1
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Journal of retailing and consumer services
Telecommunications policy : the international journal of digital economy, data sciences and new media
1,017
World Bank Publications
520
SpringerLink / Bücher
494
World Bank Other Operational Studies
434
Technological forecasting & social change : an international journal
388
Journal of business research : JBR
302
NBER working paper series
281
Corporate communications : an international journal
251
Information economics and policy : IEP
242
Journal of Communication Management
237
Working paper / National Bureau of Economic Research, Inc.
231
NBER Working Paper
227
Economics Papers from University Paris Dauphine
218
CESifo working papers
198
Management communication quarterly : an international journal
195
Working paper
190
Springer eBook Collection
186
Discussion paper series / IZA
173
Kom / Kommission der Europäischen Gemeinschaften
170
Discussion paper / Centre for Economic Policy Research
168
Journal of communication management : an international journal
167
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
166
Corporate Communications: An International Journal
165
MPRA Paper
159
Journal of business ethics : JOBE
154
Information systems research : ISR
153
International journal of business information systems : IJBIS
151
Journal of economic behavior & organization : JEBO
148
Games and economic behavior
147
Post-Print / HAL
147
Discussion papers / CEPR
145
Management science : journal of the Institute for Operations Research and the Management Sciences
145
Europäische Hochschulschriften / 5
144
International journal of business communication : IJBC ; a publication of the Association of Business Communication
130
Discussion paper
128
Applied economics
120
Research
119
AGDI working paper
114
Management information systems : mis quarterly
112
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ECONIS (ZBW)
116
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116
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1
Determining influences of information irrelevance, information overload and
communication
overload on WeChat discontinuance intention : the moderating role of exhaustion
Pang, Hua
;
Ruan, Yang
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014253491
Saved in:
2
Examining the impact of service robot
communication
styles on customer intimacy following service failure
Park, Junsung
;
Yoo, Joon Woo
;
Cho, Youngju
;
Park, Heejun
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014372639
Saved in:
3
How frontline employees'
communication
styles affect consumers' willingness to interact : the boundary condition of emotional ability similarity
Yao, Qi
;
Kuai, Ling
;
Wang, Cheng Lu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013366403
Saved in:
4
Do airport staff helpfulness and
communication
generate behavioral loyalty in transfer passengers? : a conditional mediation analysis
Antwi, Collins Opoku
;
Fan, Chong-jun
;
Nataliia, …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012238323
Saved in:
5
Will artificial intelligence replace human customer service? : the impact of
communication
quality and privacy risks on adoption intention
Song, Mengmeng
;
Xing, Xinyu
;
Duan, Yucong
;
Cohen, Jason F.
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013209640
Saved in:
6
How observation of other shoppers increases the in-store use of mobile technology
Darvasi, Gábor
;
Spann, Martin
;
Zubcsek, Peter Pal
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462365
Saved in:
7
Exploring information technology success of augmented reality retail applications in retail food chain
Chiu, Candy Lim
;
Ho, Han Chiang
;
Yu, Tiancheng
;
Liu, Yijun
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581894
Saved in:
8
Do myriad e-channels always create value for customers? : a dynamic analysis of the perceived value of a digital information product during the usage phase
Mencarelli, Rémi
;
Rivière, Arnaud
;
Lombart, Cindy
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012665834
Saved in:
9
Managing loyalty program communications in the digital era : does culture matter?
Yang, Morgan X.
;
Zeng, Kevin J.
;
Chan, Haksin
;
Yu, Irina Y.
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502701
Saved in:
10
The effects of the visual presentation of an influencer's extroversion on perceived credibility and purchase intentions-moderated by personality matching with the audience
Argyris, Young Anna
;
Muqaddam, Aziz
;
Miller, Steven
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433334
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