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~isPartOf:"Journal of service management"
~isPartOf:"Marketing intelligence & planning"
~person:"Helkkula, Anu"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Betriebliche Wertschöpfung
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Co-creation
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Customer integration
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Dienstleistung
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Dienstleistungsmanagement
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Dienstleistungsmarketing
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Service management
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2005-2007
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Health care
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Helkkula, Anu
Aksoy, Lerzan
4
Edvardsson, Bo
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Hollebeek, Linda D.
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Jaakkola, Elina
4
McColl-Kennedy, Janet R.
4
Hammerschmidt, Maik
3
Keiningham, Timothy
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Leckie, Civilai
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Malthouse, Edward C.
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Merrilees, Bill
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Nijssen, E. J.
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Weiger, Welf Hermann
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Halinen, Aino
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Hammedi, Wafa
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Heinonen, Kristina
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Hillebrand, Bas
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Kandampully, Jay
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Karjaluoto, Heikki
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Kunz, Werner
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Lariviere, Bart
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Journal of service management
Marketing intelligence & planning
AMS review : official publication of the Academy of Marketing Science
1
Journal of Service Management
1
Journal of Service Management: Volume 26, Issue 2
1
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ECONIS (ZBW)
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Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
2
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
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