//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
~isPartOf:"Quality management journal : QMJ"
~person:"Gowen, Charles, III."
~person:"McFadden, Kathleen L."
~person:"Weiss, Rebecca"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
10
Service quality
10
Hospital
8
Krankenhaus
8
healthcare
6
Quality management
5
Qualitätsmanagement
5
Gesundheitsversorgung
4
Health care
4
Corporate culture
3
Patienten
3
Patients
3
USA
3
United States
3
Unternehmenskultur
3
Chirurgie
2
Crossroads
2
Customer satisfaction
2
Facebook ratings
2
Gesundheitswesen
2
Health care system
2
Knowledge management
2
Kundenzufriedenheit
2
Lieferkette
2
Scheduling problem
2
Scheduling-Verfahren
2
Six Sigma
2
Social Web
2
Social web
2
Supply chain
2
Surgery
2
Theorie
2
Theory
2
Wissensmanagement
2
block schedule
2
organizational culture
2
patient safety
2
peripoerative services
2
promoter scores
2
quality management
2
more ...
less ...
Online availability
All
Undetermined
7
Type of publication
All
Article
10
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Language
All
English
10
Author
All
Gowen, Charles, III.
McFadden, Kathleen L.
Weiss, Rebecca
Prybutok, Victor R.
16
Edvardsson, Bo
7
Blankson, Charles
5
Harun, Ahasan
5
Prybutok, Victor
5
Witell, Lars
5
Boakye, Kwabena G.
4
Chakraborty, Subhajit
4
Fisk, Raymond P.
4
Kaynak, Hale
4
Lee, Jung Young
4
McColl-Kennedy, Janet R.
4
Prybutok, Gayle
4
Qin, Hong
4
AlNajem, Mohamad N.
3
Davis, Mark
3
Gustafsson, Anders
3
Johnson, Dana M.
3
Ponnaiyan, Subramaniam
3
Riel, Allard C. R. van
3
Russell, Roberta S.
3
Tronvoll, Bård
3
Zhang, Xiaoni
3
Ababneh, Khaldoun I.
2
Beirão, Gabriela
2
Bernardo, Vitor Zanetti
2
Berry, Leonard L.
2
Bloemer, Johanna M.
2
Brown, Stephen Walter
2
Chase, Richard B.
2
Cudney, Elizabeth A.
2
ElMelegy, Ahmed R.
2
Elg, Mattias
2
Engström, Jon
2
Erkul, Muratcan
2
Ferrand, Yann B.
2
Fredendall, Lawrence
2
Fredendall, Lawrence D.
2
more ...
less ...
Published in...
All
Journal of service management
Quality management journal : QMJ
Health care management review : HCM review
2
Journal of operations management
2
International journal of production economics
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
Source
All
ECONIS (ZBW)
10
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Saved in:
2
Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin
;
Fredendall, Lawrence
;
Weiss, Rebecca
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10011976306
Saved in:
3
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10011976340
Saved in:
4
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10012309031
Saved in:
5
Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin
;
Fredendall, Lawrence
;
Weiss, Rebecca
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10012309038
Saved in:
6
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10012309501
Saved in:
7
Improving service operations : linking safety culture to hospital performance
Stock, Gregory N.
;
McFadden, Kathleen L.
- In:
Journal of service management
28
(
2017
)
1
,
pp. 57-84
Persistent link: https://www.econbiz.de/10011654987
Saved in:
8
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
9
Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
Saved in:
10
Organizational culture, knowledge management, and patient safety in U.S. hospitals
Stock, Gregory N.
;
McFadden, Kathleen L.
;
Gowen, …
- In:
Quality management journal : QMJ
17
(
2010
)
2
,
pp. 7-26
Persistent link: https://www.econbiz.de/10009518573
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->