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~isPartOf:"Journal of service management"
~person:"Drengner, Jan"
~person:"Gummerus, Johanna"
~person:"Koskela-Huotari, Kaisa"
~person:"Osborne, Stephen P."
~person:"Tronvoll, Bård"
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Search: subject_exact:"Service-Dominant Logic"
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Consumer behaviour
2
Konsumentenverhalten
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Service-Dominant Logic
2
Service-dominant logic
2
Betriebliche Wertschöpfung
1
Betriebsvermögen
1
Beziehungsmarketing
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Customer experience
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Drengner, Jan
Gummerus, Johanna
Koskela-Huotari, Kaisa
Osborne, Stephen P.
Tronvoll, Bård
Edvardsson, Bo
2
Helkkula, Anu
2
Hodgkinson, Ian R.
2
Jaakkola, Elina
2
Witell, Lars
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Aal, Kotaiba
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Guglielmetti Mugion, Roberta
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Gummesson, Evert
1
Gustafsson, Anders
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Handrich, Matthias
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Hannibal, Claire
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Heidenreich, Sven
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Hellén, Katarina
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Jun, Gyuchan Thomas
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Keating, Byron W.
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Journal of service management
Journal of Service Management
2
Journal of the Academy of Marketing Science
2
Markenkommunikation und Beziehungsmarketing
2
Marketing theory
2
Public management review
2
AMS review : official publication of the Academy of Marketing Science
1
British journal of management : BJM
1
Customer Management : Vertriebs- und Servicekonzepte der Zukunft
1
Die Betriebswirtschaft : DBW
1
European journal of marketing : EJM
1
Events und Erlebnis : Stand und Perspektiven der Eventforschung
1
Handbook of innovation in public services
1
International Journal of Quality and Service Sciences
1
International journal of quality and service sciences
1
Journal of business research : JBR
1
Journal of service research
1
Journal of service research : JSR
1
Managing service quality : MSQ ; an international journal
1
Review of marketing research
1
Social enterprise journal
1
Springer Gabler Research
1
Springer eBook Collection
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SpringerLink / Bücher
1
The Routledge handbook of service research insights and ideas
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The service industries journal
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Transfer, Werbeforschung & Praxis : Zeitschrift für Werbung, Kommunikation und Markenführung
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ECONIS (ZBW)
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Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
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2
Re-investigating the nature of tangibility/intangibility and its influence on consumer experiences
Hellén, Katarina
;
Gummerus, Johanna
- In:
Journal of service management
24
(
2013
)
2
,
pp. 130-150
Persistent link: https://www.econbiz.de/10009742804
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