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~isPartOf:"Journal of service management"
~person:"McColl-Kennedy, Janet R."
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Dienstleistung
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Betriebliche Wertschöpfung
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McColl-Kennedy, Janet R.
Edvardsson, Bo
7
Jaakkola, Elina
5
Reynoso, Javier
4
Brown, Stephen Walter
3
Parasuraman, A.
3
Riel, Allard C. R. van
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Tronvoll, Bård
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Aal, Kotaiba
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Aarikka-Stenroos, Leena
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Alam, Intekhab Ian
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Anderson, Laurel
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Journal of service management
Journal of service research
2
The journal of services marketing
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ECONIS (ZBW)
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Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
2
To give or not to give professional services to non-paying clients ; Professionals' giving backstory
McColl-Kennedy, Janet R.
;
Patterson, Paul G.
;
Brady, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 426-459
Persistent link: https://www.econbiz.de/10011389031
Saved in:
3
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
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