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~isPartOf:"Journal of service management"
~subject:"Risk"
~subject:"Supplier relationship management"
~type_genre:"Conference proceedings"
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QUIS <11, 2009, Wolfsburg>
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Journal of service management
Schriftenreihe der Deutschen Verkehrswissenschaftlichen Gesellschaft / B
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QUIS 11 : moving forward with service quality
Stauss, Bernd
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2010
Persistent link: https://www.econbiz.de/10008656281
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