QUIS 11 : moving forward with service quality
guest ed.: Bernd Stauss
| Year of publication: |
2010
|
|---|---|
| Other Persons: | Stauss, Bernd (contributor) |
| Institutions: | QUIS <11, 2009, Wolfsburg> (contributor) |
| Publisher: |
Bingley : Emerald |
| Subject: | Dienstleistungsmanagement | Service management | Leistungsbündel | Bundling strategy | Lieferantenmanagement | Supplier relationship management | Dienstleistungsqualität | Service quality |
| Extent: | S. 427 - 548 graph. Darst. |
|---|---|
| Series: | Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 21.2010,4 |
| Conferences: | Quality in Service ; 11 (Wolfsburg) ; 2009.06.10-14 QUIS ; 11 (Wolfsburg) ; 2009.06.10-14 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Konferenzschrift ; Conference proceedings ; Sammelwerk ; Collection of articles of several authors ; Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Literaturangaben Enth. 6 Beitr. |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008656281