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~isPartOf:"Journal of service management"
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Search: subject:"Customer participation"
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Customer participation
6
Beziehungsmarketing
5
Relationship marketing
5
Customer integration
4
Kundenintegration
4
Consumer behaviour
2
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Service quality
2
Viral marketing
2
Virales Marketing
2
Augmented reality
1
Austauschtheorie
1
Betriebliche Wertschöpfung
1
Bibliometrics
1
Bibliometrie
1
Co-production
1
Communication
1
Customer dissemination
1
Customer innovation
1
Customer value
1
Dienstleistung
1
Dienstleistungsmanagement
1
E-commerce
1
Efficiency
1
Electronic Commerce
1
Engagement intention
1
Equity theory
1
Fairness
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Founder
1
Gerechtigkeit
1
Information exchange
1
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1
Innovation management
1
Innovationsmanagement
1
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6
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Bilstein, Nicola
2
Akpinar, Ezgi
1
Benoit, Sabine
1
Bowen, David E.
1
Christ-Brendemühl, Sonja
1
Dong, Beibei
1
Eiglier, Pierre
1
Halinen, Aino
1
Hogreve, Jens
1
Jaakkola, Elina
1
Kaartemo, Valtteri
1
Klostermann, Jan
1
Mustak, Mekhail
1
Schaarschmidt, Mario
1
Sichtmann, Christina
1
Sivakumar, K.
1
Verlegh, Peeter
1
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Journal of service management
Journal of business research : JBR
13
Journal of retailing and consumer services
13
The journal of services marketing
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Service business
9
Journal of marketing
5
Journal of service research : JSR
5
International journal of hospitality management
4
Journal of Service Management
4
Journal of Services Marketing
4
The service industries journal
4
International journal of contemporary hospitality management
3
Journal of Business Research
3
Journal of hospitality marketing & management
3
Journal of service research
3
Journal of service theory and practice
3
Economics Papers from University Paris Dauphine
2
International Journal of Contemporary Hospitality Management
2
International Journal of Services, Economics and Management
2
International journal of bank marketing
2
International journal of quality and service sciences
2
Inventi impact: retailing & consumer services
2
Journal of marketing management : MM
2
Journal of the Academy of Marketing Science
2
Marketing letters : a journal of research in marketing
2
Tourism management : research, policies, practice
2
AMS review : official publication of the Academy of Marketing Science
1
Asia Pacific business review
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Corporate social responsibility and environmental management
1
Economic Modelling
1
Economic modelling
1
Economies : open access journal
1
European journal of innovation management
1
European journal of marketing
1
European management journal
1
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ECONIS (ZBW)
6
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1
A tribute to Dr Pierre Eiglier : a service field founder with timeless service wisdom
Bowen, David E.
- In:
Journal of service management
34
(
2023
)
1
,
pp. 1-9
Persistent link: https://www.econbiz.de/10013537612
Saved in:
2
Customer fairness perceptions in augmented reality-based online services
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of service management
33
(
2022
)
1
,
pp. 9-32
Persistent link: https://www.econbiz.de/10012797603
Saved in:
3
Better together : involving consumers in the ideation, creation and dissemination of transformative value
Bilstein, Nicola
;
Verlegh, Peeter
;
Klostermann, Jan
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 520-530
Persistent link: https://www.econbiz.de/10013325696
Saved in:
4
Explaining social exchanges in information-based online communities (IBOCs)
Benoit, Sabine
;
Bilstein, Nicola
;
Hogreve, Jens
; …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 460-480
Persistent link: https://www.econbiz.de/10011563614
Saved in:
5
Customer
participation
management : developing a comprehensive framework and a research agenda
Mustak, Mekhail
;
Jaakkola, Elina
;
Halinen, Aino
; …
- In:
Journal of service management
27
(
2016
)
3
,
pp. 250-275
Persistent link: https://www.econbiz.de/10011583407
Saved in:
6
A process-output classification for
customer
participation
in services
Dong, Beibei
;
Sivakumar, K.
- In:
Journal of service management
26
(
2015
)
5
,
pp. 726-750
Persistent link: https://www.econbiz.de/10011503557
Saved in:
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