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~isPartOf:"Journal of service management"
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Search: subject_exact:"Wertschöpfungsstrategie"
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Betriebliche Wertschöpfung
35
Value creation
35
Customer integration
21
Kundenintegration
21
Beziehungsmarketing
14
Relationship marketing
14
Value co-creation
14
Dienstleistungsqualität
13
Service quality
13
Service-Dominant Logic
12
Service-dominant logic
12
Customer value
11
Kundenwert
11
Dienstleistung
10
Services
10
Dienstleistungssektor
9
Service industry
9
Consumer behaviour
6
Gesundheitswesen
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Health care system
6
Innovation
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Konsumentenverhalten
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Business network
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Dienstleistungsmarketing
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Services marketing
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Unternehmensnetzwerk
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Co-creation
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Customer experience
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Health care
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Lieferantenmanagement
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Marketing management
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Marketing theory
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Marketingmanagement
4
Marketingtheorie
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Service innovation
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Supplier relationship management
4
Value
4
Communication
3
Customer satisfaction
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Dienstleistungsmanagement
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Edvardsson, Bo
3
Grönroos, Christian
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Helkkula, Anu
3
Jaakkola, Elina
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McColl-Kennedy, Janet R.
3
Beirão, Gabriela
2
Fisk, Raymond P.
2
Hodgkinson, Ian R.
2
Kristensson, Per
2
Leroi-Werelds, Sara
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Mele, Cristina
2
Patrício, Lia
2
Russo Spena, Tiziana
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Streukens, Sandra
2
Witell, Lars
2
Aal, Kotaiba
1
Aarikka-Stenroos, Leena
1
Akaka, Melissa Archpru
1
Akpinar, Ezgi
1
Anderson, Laurel
1
Andreassen, Tor Wallin
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Bateman, Nicola
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Beierlein, Andrea
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Bilstein, Nicola
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Birgelen, Marcel van
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Diehl, Sandra
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Eichentopf, Thomas
1
Elg, Mattias
1
Ferrier, Elizabeth
1
Fu, Wenhui
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Journal of service management
Journal of business research : JBR
201
Industrial marketing management : the international journal for industrial and high-tech firms
143
SpringerLink / Bücher
135
Technological forecasting & social change : an international journal
90
World Bank E-Library Archive
61
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
61
Springer eBook Collection
59
International journal of value chain management : IJVCM
58
The journal of business & industrial marketing
48
Journal of business ethics : JOBE
45
Journal of retailing and consumer services
45
Strategic management journal
45
International journal of production economics
44
Competition & change : the journal of global business and political economy
40
IFPRI discussion paper
39
Policy research working paper : WPS
39
ERIA discussion paper series
37
The world economy : the leading journal on international economic relations
37
Working paper
37
Food policy : economics planning and politics of food and agriculture
36
International journal of production research
35
World Bank Policy Research Working Paper
35
IDE discussion papers
34
The service industries journal
34
Business strategy and the environment
33
California management review
32
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
32
NBER working paper series
32
Journal of strategic marketing
30
Marketing theory
30
CESifo working papers
29
The European journal of development research : journal of the European Association of Development Research and Training Institutes (EADI)
29
The journal of services marketing
29
Working papers / ADB Institute
29
NBER Working Paper
28
Structural change and economic dynamics : SC+ED
28
Journal of international management
27
Management decision : MD
27
Working paper / National Bureau of Economic Research, Inc.
27
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ECONIS (ZBW)
35
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1
Boundary work in value co-creation practices : the mediating role of cognitive assistants
Mele, Cristina
;
Russo Spena, Tiziana
;
Marzullo, MariaLuisa
- In:
Journal of service management
33
(
2022
)
2
,
pp. 342-362
Persistent link: https://www.econbiz.de/10012880729
Saved in:
2
Customer-to-customer interactions in the sport fan context : typology, framework (C2CIF) and directions for future research
Uhrich, Sebastian
;
Grohs, Reinhard
;
Koenigstorfer, Joerg
- In:
Journal of service management
35
(
2024
)
1
,
pp. 53-70
Persistent link: https://www.econbiz.de/10014456578
Saved in:
3
Value creation and cost reduction in health care : outcomes of online participation by health-care professionals
Hogreve, Jens
;
Beierlein, Andrea
- In:
Journal of service management
34
(
2023
)
3
,
pp. 553-579
Persistent link: https://www.econbiz.de/10014338188
Saved in:
4
To automate or not to automate? : a contingency approach to service automation
Hottat, Eline
;
Leroi-Werelds, Sara
;
Streukens, Sandra
- In:
Journal of service management
34
(
2023
)
4
,
pp. 696-724
Persistent link: https://www.econbiz.de/10014338200
Saved in:
5
Better together : involving consumers in the ideation, creation and dissemination of transformative value
Bilstein, Nicola
;
Verlegh, Peeter
;
Klostermann, Jan
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 520-530
Persistent link: https://www.econbiz.de/10013325696
Saved in:
6
Delineating transformative value creation through service communications : an integrative framework
Tsiotsou, Rodoula H.
;
Diehl, Sandra
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 531-551
Persistent link: https://www.econbiz.de/10013325702
Saved in:
7
Value co-creation through social media : a multistakeholder, communication perspective
Ravazzani, Silvia
;
Hazée, Simon
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 589-600
Persistent link: https://www.econbiz.de/10013325717
Saved in:
8
Value cocreation in service ecosystems : investigating health care at the micro, meso, and macro levels
Beirão, Gabriela
;
Patrício, Lia
;
Fisk, Raymond P.
- In:
Journal of service management
28
(
2017
)
2
,
pp. 227-249
Persistent link: https://www.econbiz.de/10011704032
Saved in:
9
The role of staff engagement in facilitating staff-led value co-creation
Merrilees, Bill
;
Miller, Dale
;
Yakimova, Raisa
- In:
Journal of service management
28
(
2017
)
2
,
pp. 250-264
Persistent link: https://www.econbiz.de/10011704036
Saved in:
10
The influence of platform service innovation on value co-creation activities and the network effect
Fu, Wenhui
;
Wang, Qiang
;
Zhao, Xiande
- In:
Journal of service management
28
(
2017
)
2
,
pp. 348-388
Persistent link: https://www.econbiz.de/10011704069
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