//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research"
~isPartOf:"Summary Report from an EBK/AIM Management Research Forum ; 2006"
~isPartOf:"The Economist books"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Neely, Andy D."
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
1
Consumer behaviour
1
Konsumentenverhalten
1
Marketing
1
Relationship marketing
1
Text
1
customer experience
1
customer journey
1
marketing metrics
1
text mining
1
touchpoints
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Lemon, Katherine N.
1
McColl-Kennedy, Janet R.
1
Neely, Andy D.
1
Urmetzer, Florian
1
Zaki, Mohamed
1
Published in...
All
Journal of service research
Summary Report from an EBK/AIM Management Research Forum ; 2006
The Economist books
Measuring business excellence : the journal of organizational performance management
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of production economics
2
International journal of production research
2
Operations management research : OMR ; advancing practice through theory
2
R & D management
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
British journal of management : BJM
1
Business strategy review
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of automotive technology and management : IJATM
1
International journal of managing projects in business
1
Journal of labor economics
1
Journal of modelling in management
1
Journal of operations management
1
Journal of service management
1
Research policy : policy, management and economic studies of science, technology and innovation
1
Service business
1
The international journal of productivity and performance management : IJPPM
1
The journal of product innovation management : an international publication of the Product Development & Management Association
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Gaining customer experience insights that matter
McColl-Kennedy, Janet R.
;
Zaki, Mohamed
;
Lemon, Katherine N.
- In:
Journal of service research
22
(
2019
)
1
,
pp. 8-26
Persistent link: https://www.econbiz.de/10012005747
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->