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~isPartOf:"Journal of service research"
~person:"Flavián Blanco, Carlos"
~person:"Xiao, Li"
~source:"econis"
~type_genre:"Article in journal"
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Journal of service research
The service industries journal
2
Electronic markets : EM ; the international journal of electronic commerce and business media
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Journal of service management
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ECONIS (ZBW)
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How smart should a service
robot
be?
Schepers, Jeroen
;
Belanche, Daniel
;
Casaló, Luis V.
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 565-582
Persistent link: https://www.econbiz.de/10013395997
Saved in:
2
Robotics for customer service : a useful complement or an ultimate substitute?
Xiao, Li
;
Kumar, V.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012426748
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